What are the responsibilities and job description for the Security Officer position at The Wurzak Hotel Group?
Position Summary
The Part-Time Security Officer is responsible for providing a safe and secure environment for guests, team members, visitors, and hotel property. This position conducts routine patrols, responds to incidents and guest requests, monitors security and safety concerns, and supports hotel operations through exceptional customer service and professionalism.
Responsibilities
Patrol hotel property, including guest floors, public areas, parking lots, and exterior grounds.
Monitor and respond to safety, security, and emergency situations in a timely and professional manner.
Complete incident, accident, and activity reports accurately and thoroughly.
Respond to guest and team member requests for assistance, including lockouts, escorts, and disturbances.
Enforce hotel policies and procedures while maintaining a guest-focused approach.
Assist with crowd control and security coverage during meetings, events, and special functions.
Monitor access points and investigate suspicious activity, as necessary.
Coordinate with local emergency services and law enforcement when required.
Ensure compliance with all safety regulations and hotel standards.
Maintain a professional appearance and positive presence throughout the property.
Qualifications
High School Diploma or GED preferred.
Previous security, law enforcement, military, hospitality, or customer service experience preferred.
Strong communication, observation, and problem-solving skills.
Ability to remain calm and professional in emergency and high-pressure situations.
Basic computer skills and ability to complete written reports.
Must be able to work flexible schedules, including evenings, overnight shifts, weekends, and holidays.
Ability to stand, walk, and patrol the property for extended periods and lift up to 50 pounds when necessary.
The Part-Time Security Officer is responsible for providing a safe and secure environment for guests, team members, visitors, and hotel property. This position conducts routine patrols, responds to incidents and guest requests, monitors security and safety concerns, and supports hotel operations through exceptional customer service and professionalism.
Responsibilities
Patrol hotel property, including guest floors, public areas, parking lots, and exterior grounds.
Monitor and respond to safety, security, and emergency situations in a timely and professional manner.
Complete incident, accident, and activity reports accurately and thoroughly.
Respond to guest and team member requests for assistance, including lockouts, escorts, and disturbances.
Enforce hotel policies and procedures while maintaining a guest-focused approach.
Assist with crowd control and security coverage during meetings, events, and special functions.
Monitor access points and investigate suspicious activity, as necessary.
Coordinate with local emergency services and law enforcement when required.
Ensure compliance with all safety regulations and hotel standards.
Maintain a professional appearance and positive presence throughout the property.
Qualifications
High School Diploma or GED preferred.
Previous security, law enforcement, military, hospitality, or customer service experience preferred.
Strong communication, observation, and problem-solving skills.
Ability to remain calm and professional in emergency and high-pressure situations.
Basic computer skills and ability to complete written reports.
Must be able to work flexible schedules, including evenings, overnight shifts, weekends, and holidays.
Ability to stand, walk, and patrol the property for extended periods and lift up to 50 pounds when necessary.