What are the responsibilities and job description for the Front Desk Receptionist position at The Wright Pet Daycamp and Boarding?
About us
The Wright Pet Daycamp and Boarding is a pet service business located in Western Lake County, Ohio. We are professional, collaborative and hard working in our quest to provide the best dog daycare and boarding services in a safe, secure and fun environment.
Our work environment includes:
- Working with dogs and cats
- Casual work attire
- Safe work environment
- On-the-job training
- Relaxed atmosphere
Work Experience:
- Previous work experience in a pet daycare and/or boarding facility.
- Previous work experience in working in reception/customer service.
Qualifications:
- Comfortable working with and around dogs and cats and have an understanding of dog body language.
- Computer skills, including proficiency in Microsoft Office and experience with Point of Sale (POS) systems.
- Previous experience in customer service or front desk roles.
- Good communication skills, both verbal and written.
- Good phone skills.
- Pleasant and happy demeanor
- Ability to multitask during hectic periods of time.
- 21 years of age or older.
- Comfortable working individually and as part of a team.
- Physically able to clean and maintain reception area.
- Must have reliable transportation and be punctual.
- Observant and detail oriented.
Description of Work:
- Greet all pet owners and prospects with a pleasant demeanor and smile.
- Check-in dogs when pet owners arrive.
- Check-out dogs when pet owners arrive.
- Set-up and maintain pet owner and dog records.
- Answer phone calls and provide information to pet owners or prospects.
- Respond to emails from pet owners or prospects.
- Assist Daycare Assistants and Kennel Technicians as needed.
- Assist with various administrative tasks.
- Keep the reception and lobby clean, neat and organized.
Typical Shifts:
- Mon thru Fri: 6:45 am to 1 pm and 12:45 pm to 6:00 pm
- Sat and Sun: 10am to 2pm
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Do you have experience working around dogs and cats?
Experience:
- reception/customer service: 2 years (Preferred)
Work Location: In person
Salary : $14 - $16