What are the responsibilities and job description for the E T Consultant - Knowledge Management and Learning (KML) Officer - req36494 position at The World Bank Group?
E T Consultant - Knowledge Management and Learning (KML) Officer
Job #: req36494
Organization: World Bank Group
Sector: Digital Development
Grade: EC2
Term Duration: 1 year 0 months
Recruitment Type: Local Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s)
Closing Date: 5/6/2026 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org
VPU Context: The Digital Transformation Vertical Vice Presidency was established on July 1, 2024, and guides the World Bank Group efforts to establish the foundations of a digital economy, build and enhance digital and data infrastructure, ensure cybersecurity and data privacy for institutions, businesses, and citizens, and advance digital government services. Digital technologies, including AI and data, present a unique opportunity to accelerate development. The Digital Transformation Vertical has the critical mission of delivering on this development promise. The Digital Vice Presidency and its global and regional teams support client countries in building the foundational and cross-cutting elements of digital transformation.
Unit Context: The Development Effectiveness unit plays an important role in advising the VP and DSO on all matters pertaining to strategic planning and management, market intelligence, partnerships, including trust fund oversight, monitoring and evaluation, stakeholder engagement, knowledge management, collaboration with Regions and Verticals, and outreach to external partners. The Unit supports the VPU’s engagement on corporate priorities including Knowledge Bank, Operations Efficiency and Effectiveness, Corporate Scorecard and other initiatives aimed at achieving speed, scale and impact.
Duties and accountabilities: The KML Officer will report to the KML lead and work with Digital & AI staff and relevant stakeholders in the following areas:
Plan and implement The Global Digital Summit & Exhibit 2026 (GDS):
Work with KML staff to coordinate the delivery of academy events and liaise with central WBG Academy team to ensure successful delivery and appropriate guidelines are adopted.
Assess effectiveness of training/learning events through surveys, evaluations, and key metrics and report findings.
Onboarding
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
Job #: req36494
Organization: World Bank Group
Sector: Digital Development
Grade: EC2
Term Duration: 1 year 0 months
Recruitment Type: Local Recruitment
Location: Washington, DC,United States
Required Language(s): English
Preferred Language(s)
Closing Date: 5/6/2026 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org
VPU Context: The Digital Transformation Vertical Vice Presidency was established on July 1, 2024, and guides the World Bank Group efforts to establish the foundations of a digital economy, build and enhance digital and data infrastructure, ensure cybersecurity and data privacy for institutions, businesses, and citizens, and advance digital government services. Digital technologies, including AI and data, present a unique opportunity to accelerate development. The Digital Transformation Vertical has the critical mission of delivering on this development promise. The Digital Vice Presidency and its global and regional teams support client countries in building the foundational and cross-cutting elements of digital transformation.
Unit Context: The Development Effectiveness unit plays an important role in advising the VP and DSO on all matters pertaining to strategic planning and management, market intelligence, partnerships, including trust fund oversight, monitoring and evaluation, stakeholder engagement, knowledge management, collaboration with Regions and Verticals, and outreach to external partners. The Unit supports the VPU’s engagement on corporate priorities including Knowledge Bank, Operations Efficiency and Effectiveness, Corporate Scorecard and other initiatives aimed at achieving speed, scale and impact.
Duties and accountabilities: The KML Officer will report to the KML lead and work with Digital & AI staff and relevant stakeholders in the following areas:
Plan and implement The Global Digital Summit & Exhibit 2026 (GDS):
- Work with the Korean MSIT and the PCO event management company and assist with the planning and successful implementation of the GDS.
- Coordinate digital’s GDS WBG organizing team on the program, agenda, logistics, invitees, and all relevant tasks of the Summit.
- Coordinate and support the implementation of Knowledge 360 for Digital & AI Vertical.
- Lead the curation of resources, country analytics, policy research, sector collections, implementation lessons, and Terms of Reference templates for K-360 central team.
- Assist with the planning and implementation of learning events for WBG staff in the second phase of DRIVE.
- Develop and update the landing page for DRIVE and assist with the coordination of meetings, sourcing speakers and working with various organizing teams.
- Assist relevant staff with the implementation of Digital & AI BBL’s and learning events.
- Maintain and regularly update the Digital & AI Intranet and related repositories, including IFC content, and record and report metrics that measure its effectiveness.
- Create intranet landing pages for Digital & AI vertical and for global staff as needed.
- Ensure the knowledge calendar is updated on a regular basis and work with digital events points of contact to ensure that events are posted in a timely manner.
Work with KML staff to coordinate the delivery of academy events and liaise with central WBG Academy team to ensure successful delivery and appropriate guidelines are adopted.
Assess effectiveness of training/learning events through surveys, evaluations, and key metrics and report findings.
Onboarding
- Organize cohort onboarding events for new Digital & AI staff.
- Design, plan and implement 1-2 onboarding days for new staff.
- Ensure Digital & AI Onboarding site is maintained and up to date and include relevant content from IFC.
- Bachelor’s degree in Knowledge Management, Information management, Computer Science, Communications, Business Administration or a related field, with a minimum of five years of relevant experience. Master’s degree preferred.
- High degree of motivation, flexibility, reliability, and responsiveness to changing demands; capacity for effective multi-tasking, with demonstrated ability of being an independent starter with minimal supervision, and a high capacity to persevere for results.
- Proficient in Microsoft suite of tools (Teams, Office, SharePoint, Forms, etc.) and maintenance of intranet sites.
- Strong communication, collaboration, and relationship building skills and a strong attention to detail and advanced organizational skills.
- Proven analytical, research and problem-solving skills and ability to apply these in carrying out research tasks, identifying issues, presenting findings/recommendations and contributing to resolution of issues.
- Excellent written communication skills as demonstrated in a proven track record of effectively delivering technical information.
- Excellent presentation skills, using charts, graphs, and other data presentation techniques appropriately to communicate data, technical information, or complex concepts to non-specialists.
- Experience with designing learning programs is highly desirable.
- Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
- Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
- Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.