Regional Manager

SEJ Services is seeking a Regional Manager to join the team. We are a privately owned, forward-thinking commercial facility services company headquartered in Charleston, South Carolina and operating in several states across the Southeast. Our goal is to become the best-positioned, most trusted choice for facility services in the Southeast. The Regional Manager plays a critical part in that mission by driving operational excellence, building strong client partnerships, and leading high-performing teams across a growing regional footprint.

This role will be based in the Charlotte, NC area and will support a regional territory within North Carolina, with future growth planned into surrounding states. The Regional Manager will serve as a key operational leader, working closely with senior leadership to drive performance, ensure service excellence, and support the company’s strategic growth within a defined regional territory. This individual must bring a strong sense of ownership, a passion for building teams and operations, and a proven track record of leading multi-site or multi-state service-based businesses. The ideal candidate will have extensive experience in regional or general management roles within labor-intensive, customer-focused environments, and will thrive in a fast-paced setting that requires proactive communication, decisive problem-solving, and strategic execution.

This position reports to the Chief Operating Officer and offers a competitive compensation package.

Company Awards:  Top Workplaces SC, 2023 and 2024.  Top Workplaces USA 2024.  Top 50 Fastest Growing Companies in SC – 4 Consecutive Years.  LSU Top100 Fastest Growing Companies – 8 Consecutive Years.

The position offers a competitive compensation plan and reports to the Director of Operations. 

Job Description:   The candidate must:

• Lead and manage operations across a growing regional territory, currently focused in North Carolina with plans to expand into nearby states. This role requires close oversight of multiple branches and teams within a service-driven, labor-intensive environment.
  

• Oversee a regional team of approximately 100–120 employees, including multiple account managers and subcontractors, ensuring service excellence, operational consistency, and strong leadership across all locations.
  

• Own the region’s performance — taking initiative to drive growth, improve processes, and build a scalable, sustainable operation aligned with company goals.
  

• Serve as the key regional leader responsible for financial performance, managing budgets, labor costs, P&L reporting, and driving cost-effective decision-making in a labor-heavy business where 70% of expenses are labor-related.
  

• Foster a high-performing team culture by hiring, training, mentoring, and developing branch-level leaders, while maintaining accountability, safety, and quality standards.
  

• Build and maintain strong relationships with internal teams and external clients through proactive communication, regular site visits, and a commitment to exceptional service delivery.
  

• Support new business onboarding and regional growth opportunities, ensuring operational readiness and seamless execution.
  

• Use data and systems to track KPIs, monitor performance, and support operational decisions — leveraging tools like Excel and business platforms such as Workday Adaptive.
  

• Travel 50% of the time throughout the region to support operations, reinforce client relationships, and ensure branch performance. 
  

• Collaborate with senior leadership to align regional execution with broader strategic goals, offering insights and recommendations for continued growth.
  

Requirements

Requirements:  The candidate will:

• Have 5 years of experience in a regional or multi-site leadership role, ideally within a service-based or labor-intensive industry.
  

• Hold a bachelor’s degree in Business, Operations, or a related field.
  

• Demonstrate strong financial acumen, with experience managing budgets, labor spend, and interpreting P&L data to guide operational decisions.
  

• Have a proven track record of building and managing successful teams, creating strong client relationships, and delivering consistent service results.
  

• Possess excellent communication skills: written, verbal, and interpersonal, with the ability to lead teams, engage clients, and represent the company professionally.
  

• Bring an entrepreneurial mindset- eager to take ownership, build something, and drive continuous improvement across their region.
  

• Be highly organized, proactive, and tech-savvy, with proficiency in Microsoft Excel and comfort using business tools and platforms to support operations.
  

• Understand the challenges and nuances of managing labor-intensive operations, including scheduling, staffing levels, cost control, and compliance.
  

• Be comfortable with regional & overnight travel to support multi-site operations. 
  

• Be physically able to lift 50 pounds if needed for on-site operational support.