What are the responsibilities and job description for the IT Infrastructure Intern position at THE WITTERN GROUP INC?
We are seeking a motivated and eager IT Infrastructure Intern to assist our IT team in maintaining and enhancing our company's infrastructure. This role offers hands-on experience in a fast-paced environment, providing opportunities to learn about network administration, hardware/software troubleshooting, and system maintenance.
Responsibilities:
· Technical Support: Provide basic technical support to end-users, addressing hardware and software issues, and escalating complex problems to senior staff.
· Infrastructure Maintenance: Assist in the maintenance of computer hardware, software, and peripherals, ensuring optimal performance and reliability.
· Troubleshooting: Assist in troubleshooting hardware and software problems, following established procedures and documenting solutions.
· Documentation: Assist in updating and maintaining IT documentation, including procedures, configurations, and user guides.
· Project Support: Assist with IT projects, including hardware deployments, software installations, and system upgrades.
· Research and Learning: Stay current with industry trends and technologies.
· Networking: Assist with basic network tasks, such as cable management and device configuration.