Cricket Wireless Retail Store Lead

Cricket Wireless is committed to providing reliable nationwide wireless coverage, reaching more than 97% of Americans with a robust network that supports both calling and web surfing simultaneously. Known for offering outstanding 4G LTE coverage, Cricket Wireless delivers value-conscious options to a diverse customer base across the country.

We are seeking a dynamic and motivated Retail Store Lead to join our team. In this role, you will oversee daily store operations, lead sales initiatives, and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, retail management experience, and a passion for wireless technology. This position offers an exciting opportunity to drive store success while fostering a positive shopping environment.

• Lead and supervise store staff, providing coaching, training, and development to ensure high performance and excellent customer service.
• Manage inventory control, stock replenishment, and merchandising to optimize product presentation and availability.
• Oversee sales activities, including retail math calculations, pricing strategies, and promotional campaigns to meet or exceed sales targets.
• Handle cash management responsibilities such as cashiering, cash handling procedures, and POS (Point of Sale) system operations with accuracy.
• Conduct employee orientation, interviewing, recruiting efforts, and assist with scheduling to maintain an efficient team.
• Monitor store operations related to budgeting, purchasing, and inventory management to maximize profitability.
• Ensure compliance with company policies and procedures while maintaining a safe and organized store environment.
• Utilize communication skills to engage with customers effectively and resolve issues promptly.

• Proven supervisory or assistant manager experience within retail sales or wireless telecommunications environments.
• Demonstrated expertise in managing retail operations including inventory management, merchandising, and sales management.
• Strong leadership skills with the ability to motivate teams and foster a collaborative work environment.
• Experience in employee recruitment, training & development, payroll processing, bookkeeping, and administrative tasks.
• Proficiency in retail math, cash handling procedures, POS systems, and organizational skills essential for effective store management.
• Multilingual or bilingual abilities are advantageous for engaging diverse customer populations.
• Excellent communication skills coupled with time management capabilities are critical for success in this role. Join us as a Retail Store Lead and become an integral part of our mission to deliver exceptional wireless services while leading a dedicated team in a fast-paced retail environment. Your leadership will help shape memorable customer experiences and drive the continued growth of our brand.

Pay: From $13.00 per hour

Work Location: In person

Salary : $13