Lead Reception-Workplace-Private Equity

The Windfall is partnering with a Private Equity firm that is seeking to hire a Head Receptionist on a Trial to Hire Basis. You will share the front of house experience and support a dynamic office environment. This role combines hospitality, operations and team coordination, offering the opportunity to make a meaningful impact every day. This is working at their midtown, Manhattan office which is HQ for the Americas. You will be joining the already established Workplace team of 5. This role reports into the Office Manager and acts as a key partner in the day to day running of the New York office. You will also collaborate closely with global office management colleagues, workplace services teams, and external vendors. This role is responsible for leading front of house operations while supporting the Office Manager in creating a welcoming, inclusive, and well functioning workplace for employees, guests, and partners. The group works extremely hard, contributes to the entire office, has a team oriented training program and keeps a positive atmosphere. This role is working in the office Monday through Fridays from 8:00/8:30am-5:00/5:30pm with the flexibility for overtime. 
                                 
RESPONSIBILITIES                           
-Oversee reception operations and ensure a welcoming and professional experience for all visitors and colleagues
-Coordinate meeting rooms, hospitality services, and internal events
-Support and guide reception coverage, including onboarding and coordination of temporary staff when needed
-Maintain and continuously improve reception processes, playbooks, and service standards
-Partner with the Office Manager on Facilities, vendors, and workplace services
-Support office moves, workspace planning, and day to day office functionality
-Coordinate catering, supplies, and inventory to ensure smooth operations
-Assist with health, safety, and security processes, including compliance and workplace policies
-Manage invoices and expenses related to office operations and hospitality
-Contribute to sustainability initiatives and share best practices across the firm’s global office network
 
REQUIREMENTS
-5 years proven experience in reception, hospitality, or office operations
-5 years Experience supporting office operations or facilities in a professional environment 
-Strong organizational skills with the ability to manage multiple priorities
-Clear and confident communication skills
-Comfortable use of workplace tools such as MS Office, Google Workspace and collaboration platforms
-A collaborative approach and ability to build positive relationships across teams
-Exposure to vendor management or office budgeting processes
-Experience supporting events or workplace initiatives 
 
PACKAGE
$80-90,000 Base Salary When Perm
Discretionary Bonus 
100% Covered Benefits 
4% 401K Match 
iPhone & Laptop Provided
Breakfast, Lunch & Snacks Provided Daily

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