Revenue Cycle Academy Program Manager

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.Job Title: Revenue Cycle Academy Program ManagerLocation:RemoteContract: 3 months (W2)Pay: $40.00-$47.00 per hourThe Program Manager will act as an expert in training development and delivery for Revenue Cycle operations, with responsibility for designing, delivering, and/or managing training curriculum within the scope of the department. They will work with Revenue Cycle managers to establish and implement appropriate training programs and are responsible for maintaining and optimizing the Revenue Cycle training program in one of three key training domains: Training Delivery, Curriculum Design, or Learning Management.What will you do in this role:Seek opportunities to collaborate with stakeholders, customers, and impacted departments to recommend appropriate training solutions and program improvementsDevelops, maintains, and/or delivers curriculum to support revenue cycle operationsWork with operational managers to review key performance indicators (KPIs) to identify training opportunities/improvementsGathers information, assesses needs, and prepares reports on training needs based on operational education requestsCollaborates with all levels of employees and management to facilitate, engage, and positively influence the instructional and training environmentPlans, develops, and/or presents training materials, tools, and information regularlyInterprets and shares reports on current training program impact and efficacyProvide support to Revenue Cycle Leaders for current and future training needsUnderstand revenue cycle metrics for incorporation into training objectivesUtilize appropriate formats and platforms for training content development and deliveryIdentify areas of opportunity for optimization and improvement within educational programmingSynthesize information received from operational leaders for incorporation into existing trainingDevelop goals and priorities for educational programmingDesign and implement appropriate plans to meet goals. Education QualificationsBachelor's degree from an accredited college or university or equivalent combination of education/experience. Experience Qualifications Five (5) years of progressively responsible training program planning and/or implementation experience. Required Knowledge, Skills, and Abilities Demonstrated Business Communications Skills (verbal, written, presentation, listening, influencing, facilitating, negotiation, persuasion)Demonstrated skills for providing adult learning/training, i.e., curriculum development and deliveryDemonstrated analytical, problem-solving, and resolution skillsDemonstrated organizational, planning, and project management skillsDemonstrated collaboration skills and the ability to work in a dynamic, team-oriented work environmentAbility to balance work between organizational priorities, current and future projects, and immediate training needsAbility to develop, execute, and implement training plans and training programs for various levels, including employees and managersAbility to be flexible and adapt to a changing environmentFamiliarity, knowledge, and understanding of current training tools and techniquesFamiliarity, knowledge, and understanding of Revenue Cycle operations and practicesFamiliarity, knowledge, and understanding of training program dashboards and metricsA working knowledge of Epic.Ability to conduct needs assessment evaluations with managers to identify and define training needs of the department.Ability to foster effective working relationships and build consensus.Ability to plan, organize, prioritize, work independently, and meet deadlines.Knowledge of principles and methods of curriculum design, adult education, training delivery, and measurement of results.Ability to evaluate information and materials to be used in conducting and/or facilitating training, including curriculum design and the development or preparation of appropriate training materials.Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.

Salary : $40 - $47