Logistics Coordinator

The Willows (Fletcher, NC) at Red Oak Recovery provides a sanctuary for women who want to heal and transform their lives. Our programs are tailored specifically to meet the needs of women. We understand that addiction can often be closely related to past trauma, mental health issues, and societal pressures. Our residential 90-day treatment programs offer a unique blend of traditional and holistic therapies in a serene and natural setting. Located in the beautiful mountains of North Carolina, our all-expert staff creates a supportive environment for women to heal and grow.

Specializing in women’s addiction treatment, we offer a unique blend of clinical expertise within a homey, resort-like environment. Everyone on our expert staff is highly trained and experienced in treating addiction and mental health conditions. Each member is dedicated to providing a nurturing environment for our clients. Our mission is to provide a transformative experience that addresses not only addiction but also underlying mental health issues, including anxiety, depression, and trauma.

We are seeking a Logistics Coordinator to add to our dynamic team. For more information about our campus, please visit The Willows at Red Oak Recovery® | Treatment Center

Responsibilities:

• Work collaboratively with medical staff, drivers, and program directors to ensure proactive and seamless scheduling and communication around client appointments and transports
• Be available for transport including, but not limited to, airport pickups/drop-offs, doctor and medical appointments, program related offsite activities, and AMA discharges
• Facilitate and or coordinate on-campus admission process (consents, outfitting and room readiness)
• Be available for new client outfitting
• Prepare client rooms for new admits (cleaning and organization)
• Maintain the client outfitting supply inventory so that all necessary items are in stock
• Order client supplies and itemize purchasing receipts weekly and as needed
• Ensure that client belongings are secured and properly stored (and provided to clients upon graduation)
• Work with the program director to maintain and track adventure gear
• Order, inventory and disperse campus linens, towels and paper products
• Oversight of client vaping program administrative needs (ordering, inventorying and participation documentation)
• Oversee client calendars (add/ remove clients and share with staff)
• Facilitate staff trainings on consents, outfitting and discharge processes
• Be part of the on-call emergency response rotation
• Facilitate and log quarterly emergency drills
• Assist the Facilities Manager with various tasks around campus as needed
• Run groups as needed
• Assist Administrative Specialist with administrative tasks as needed

Education & Experience:

• High school diploma
• Valid driver’s license
• Familiar with Microsoft Office programs

Preferred Qualifications:

• Bachelor’s Degree
• Experience in wilderness therapy (or a related field)
• Experience with maintaining vehicles
• Experience with servicing backpacking gear
• Proficiency in Microsoft Office

Employee Benefits:

• Medical Insurance with Telemedicine options available to full-time employees after 30 days
• Vision & Dental insurance available to full-time employees after 30 days
• Retirement 401k
• Voluntary Accident Coverage, Critical Illness Coverage and Hospital Indemnity Insurance options
• Employee provided Life Insurance and Voluntary Life Insurance options
• Employee Assistance Program provided to promote employee wellness and a variety of services
• Desirable PTO/SICK plan
• Company paid professional development and training
• Employee discounts through local retailers

Red Oak Recovery does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Red Oak Recovery complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.