Evening Front Desk Receptionist

Evening Front Desk Receptionist – Job Description

Hours: Position can be either full time or part time as follows:

• Full-Time: Mondays - Thursdays 12:30pm-9:00pm, Fridays 9:00am-5:30pm
• Part-Time: Mondays - Thursday 4:00pm-9:00pm, Fridays 9:00am-5:30pm

Education: High School Graduation requried. Associates degree in a related field such as office administration, communications, hospitality, etc. preferred. Two years of professional experience preferred.

Responsibilities and Duties

• Manage the front desk and reception area of our Pittsboro, IN office.
• Answering the primary business phone, directing calls, and completing new-client intakes.
• Assisting with scheduling appointments for clients and clinicians on office calendar.
• Enter private health information into electronic medical record software system and complete regular documentation following client communications.
• Maintain confidentiality for clients, families and the center by abiding by all HIPAA regulations; Follow all other applicable laws including CFR42 Part II.
• Check clients in and out for appointments at the front desk.
• Accept client payments in-person and over the phone for applicable service fees.
• Provide administrative support to clinicians and other team members as needed.
• Display generous hospitality to all guests and clients, exhibiting a willingness to create a meaningful, friendly, and professional experience for our clients.
• Maintain organized digital and printed files .
• Maintain flow and organization throughout the office including common areas inside and outside of the building.
• Ability to perform other assigned duties/tasks as needed or assigned. ** Job responsibilities subject to change based on the needs of the business and team.

Qualifications and Requirements

• Must have experience working with Electronic Health/Medical Records or other similar confidential computer software programs, including Microsoft Office 365 applications.
• Must be able to type quickly and be comfortable on a computer.
• Must enjoy working with the public, have great communication skills, be well organized, be flexible, be patient, and be willing to learn.
• Must participate in and contribute to a positive, friendly, and supportive team-work culture.
• Must complete and pass full criminal background check.
• Must possess basic First Aid and CPR certification, or be willing to get certified within 6 months of hire.
• Must be comfortable in a fast-paced environment.
• Preferably has experience in a healthcare setting.
• Must be willing and able to reliably to work the posted evening shift schedule.

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Preferred)

Ability to Commute:

• Pittsboro, IN 46167 (Required)

Work Location: In person

Salary : $16 - $19