Accounts Receivable Manager

POSITION OVERVIEW

The Business Office is responsible for delivering accurate, responsive, and service-oriented financial and accounting support to the school community. The Accounts Receivable Manager plays a key role in advancing this mission by providing financial, administrative, and clerical expertise, with a primary focus on student billing, collections, and student account reconciliation.

This position is responsible for ensuring accurate and timely billing, receipt, and application of payments while maintaining compliance with institutional policies and applicable regulations. Equally important, the Accounts Receivable Manager serves as a primary point of contact for parents and guardians regarding student accounts, delivering exceptional customer service through clear communication, professionalism, discretion, and timely resolution of questions or concerns. The role requires a proactive, solutions-oriented approach to supporting families, balancing firmness in collections with empathy and respect. The Accounts Receivable Manager collaborates with families to clarify account activity, explain policies, and resolve discrepancies—ensuring a positive, supportive parent experience.

This role works closely with the Admissions Office to coordinate the posting of financial aid awards and donor funds to student accounts. The Accounts Receivable Manager plays a critical role in ensuring funds are properly applied, reconciled, and communicated clearly, supporting both institutional integrity and a seamless family experience

Supervisor: Controller

Supervisory Responsibilities:  None

Position Status:  Salaried, Non-exempt, full-time, 12-month

Hours of Work: Standard work week.  Evening and weekend work may be required. 

REQUIREMENTS AND QUALIFICATIONS

The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree (B.S. or equivalent) from a four-year college
• Minimum of 2 years of experience in office accounting, preferably specific to the Accounts Receivable function.
• Ability to write routine reports and correspondence. 
• Ability to speak effectively with parents or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, etc.  
• Ability to solve practical problems and deal with various concrete variables in situations with limited standardization. 
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Advanced computer skill including Microsoft Excel.  
• Experience with Veracross and NetSuite software is a plus. 
• Interpersonal skills include communication with parents and other employees, which must be handled effectively and diplomatically.  
• Strong organizational and time management skills.

ESSENTIAL RESPONSIBILITIES

• Prepares daily deposits, which include posting student payments and miscellaneous items to the general ledger budget accounts
• Prepares online re-enrollment for February 1 
• Prepares for new student enrollment – 1st Saturday in April
• Meets with Financial Aid committee weekly – January - April
• Bills Summer School – March/April
• Bills all tuition, incidentals, financial aid, merit awards, and faculty perquisites.
• Bills for global trips/athletics – throughout the year
• Posts bookstore, concessions, laptop deductible, badge replacement fee, payroll deductions, and monthly
• Post Miscellaneous Cash monthly
• Prepares new direct debits for the new school year
• Prepares new payroll deduction forms for the new school year
• Create new household invoices each March for the upcoming school year
• Maintains the students' accounts database.  Ensures students' accounts are paid on time and follows up on any collection issues 
• E-mails the monthly billing at the beginning of each month
• Ensures that all accounts on the monthly payment plan are debited on time each month, according to the monthly debit schedule
• Assists the Controller with monthly general ledger entries and any other activities as requested
• Assists with preparing annual audit reports and other pertinent AR reports for audit
• Completes monthly reconciliation – AR, insurance, financial aid, remission, and tuition
• Posts financial aid awards, donor funds, and merit awards to student accounts 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

While performing the duties of this position, the employee is required to sit; stand; walk; use hands to finger, handle, and feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, and crawl; talk, and hear. The employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to become CPR and First Aid Certified is required.

While performing the duties of this position, the employee may occasionally be exposed to outside weather conditions and frequently walk on slippery or uneven surfaces.  The noise level in the work environment is often loud.

Westminster is a drug-free, smoke/vape-free campus.
 

TRAVEL

Travel is primarily local during the regular business day.  Overnight and out-of-area travel may also be required and is associated mainly with planned events, conferences, and professional development opportunities.

Driving a Westminster vehicle may be required for this position.