Catering Sales Manager

Position Summary:  The Catering Sales Manager is responsible for generating catering revenue through the successful sale and execution of social events, corporate functions, and group meetings. This role manages client relationships from initial inquiry through event completion, ensuring exceptional service, seamless coordination, and achievement of revenue goals.

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Essential functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Solicit new catering business through prospecting, networking, and responding to inquiries (CVENT, direct leads, referrals, prospecting, etc.)
2. Negotiates and finalizes contract and banquet event orders by meeting with clients.
3. Research competing hotels, prospect and network to surface business
4. Develop effective sales strategies to counter the competition.
5. Develop business relationships which could result in additional sales and new clients.
6. Stay abreast of local events.
7. Serve as the primary point of contact from inquiry through event execution
8. Conduct site visits. Conduct site tours and present event spaces in a compelling and professional manner
9. Prepare proposals tailored to address and impress the client. Develop customized proposals and event packages aligned with client needs and budget
10. Sell to fill need dates.
11. Identify and secure business to fit the yield strategy.
12. Attain/exceed sales goals and profitability. Achieve and exceed monthly, quarterly, and annual catering revenue goals
13. Deliver a high level of guest service with key decision makers, solve guest problems, meet commitments and anticipate guest needs.
14. Take initiative to solve problems by liaison with other hotel managers.
15. Maintain timely and professional communication with clients and follow up with clients after each function to ensure satisfaction.
16. Adhere to hotel grooming standards.
17. Perform any additional tasks requested by management.

Education:  Bachelor’s degree in hospitality management, marketing, business or related field from a four-year college or university or High school diploma or GED plus 2 years sales related experience or equivalent combination of education and experience that provides the above skills, knowledge and ability.

Experience:  Familiarity with hospitality industry practices preferred.

Experience:  Ability to operate a computer, phone and other office equipment.

Hours required:  Scheduled days and time vary based on hotel needs. May be required to work weekends.

Ability to travel

Ability to read, write and speak English.

Ability to provide friendly guest service with a smile.

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.

Salary : $60,000 - $65,000