What are the responsibilities and job description for the Sales Manager position at The Westin La Paloma Resort & Spa?
Division Westin La Paloma Resort and Spa
Description
Are you an experienced Arizona resort sales professional who thrives on building relationships, uncovering new business opportunities, and creating winning partnerships? We're looking for a dynamic Sales Manager who understands the unique pace and seasonality of the Arizona hospitality market and knows how to position a resort as the destination of choice for corporate travelers, groups, and leisure guests.
In this role, you'll be a key driver of revenue growth by developing new business, expanding existing accounts, and cultivating strong partnerships throughout the Arizona business and tourism community. Your ability to understand market trends, negotiate strategic partnerships, and deliver exceptional client experiences will directly contribute to the continued success of our resort.
What You'll Do
Develop, negotiate, and secure new and repeat business from corporate, group, and volume accounts that align with the resort's revenue strategy.
Cultivate long-term relationships with local, regional, and national accounts while actively prospecting for new business opportunities.
Prepare and present compelling corporate rate proposals and contracts that maximize revenue and profitability.
Respond to RFPs with creative, competitive solutions that deliver value for both the client and the resort.
Execute strategic sales plans that achieve or exceed revenue goals across transient, group, and negotiated business segments.
Conduct outside sales calls, networking events, property tours, and site inspections to showcase the resort experience.
Represent the resort at industry trade shows, association meetings, sales missions, and community events throughout Arizona and key feeder markets.
Partner closely with Revenue Management and Operations to ensure contracted business aligns with occupancy goals, business mix, and guest expectations.
Maintain detailed client activity, account plans, and sales pipelines within the CRM system.
Stay informed on market trends, competitive activity, and emerging opportunities within Arizona's resort and hospitality landscape.
Build meaningful relationships with tourism organizations, chambers of commerce, CVBs, event planners, and community partners to strengthen the resort's market presence.
Perform other duties as assigned.
What Makes You Successful
We're looking for someone who brings both hospitality expertise and a passion for creating lasting business relationships.
You Are
An exceptional relationship builder who earns trust and develops long-term client partnerships.
A strategic sales professional who understands the nuances of the Arizona resort market, including seasonal demand patterns and destination travel.
Motivated by exceeding revenue goals and identifying new opportunities for growth.
Comfortable negotiating contracts while balancing profitability and exceptional guest experiences.
Organized, self-directed, and skilled at managing multiple priorities in a fast-paced environment.
A collaborative team player who works seamlessly across departments to deliver outstanding service from contract through arrival.
Preferred Experience
Two or more years of hotel or resort sales experience, with preference given to candidates from destination resorts or full-service hotels.
Experience selling corporate, group, SMERF, leisure, or negotiated business within the Arizona hospitality market.
Established relationships with Arizona businesses, meeting planners, travel professionals, or industry organizations are highly valued.
Proven success in business development, account management, prospecting, and contract negotiations.
Experience With CRM Platforms And Hotel Sales Systems Preferred.
Education
Associate's degree in Business, Hospitality, Sales & Marketing, or a related field preferred.
Equivalent combinations of education and hospitality sales experience will be considered.
Why Join Us?
Become part of a team committed to delivering exceptional guest experiences while growing one of Arizona's premier resort destinations. We offer competitive compensation, outstanding benefits, and the opportunity to make a meaningful impact in a collaborative hospitality environment.
Benefits
Medical, Dental & Vision Insurance (HSA available)
Company-paid Life Insurance and Disability Coverage
Employee Assistance Program
Supplemental Insurance Options
401(k) with Company Match
Paid Vacation and Sick Time
Employee Hotel & Resort Discounts
Career Growth and Professional Development Opportunities
Employment Requirements
Employment is contingent upon the successful completion of a background check.
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
Are you an experienced Arizona resort sales professional who thrives on building relationships, uncovering new business opportunities, and creating winning partnerships? We're looking for a dynamic Sales Manager who understands the unique pace and seasonality of the Arizona hospitality market and knows how to position a resort as the destination of choice for corporate travelers, groups, and leisure guests.
In this role, you'll be a key driver of revenue growth by developing new business, expanding existing accounts, and cultivating strong partnerships throughout the Arizona business and tourism community. Your ability to understand market trends, negotiate strategic partnerships, and deliver exceptional client experiences will directly contribute to the continued success of our resort.
What You'll Do
Develop, negotiate, and secure new and repeat business from corporate, group, and volume accounts that align with the resort's revenue strategy.
Cultivate long-term relationships with local, regional, and national accounts while actively prospecting for new business opportunities.
Prepare and present compelling corporate rate proposals and contracts that maximize revenue and profitability.
Respond to RFPs with creative, competitive solutions that deliver value for both the client and the resort.
Execute strategic sales plans that achieve or exceed revenue goals across transient, group, and negotiated business segments.
Conduct outside sales calls, networking events, property tours, and site inspections to showcase the resort experience.
Represent the resort at industry trade shows, association meetings, sales missions, and community events throughout Arizona and key feeder markets.
Partner closely with Revenue Management and Operations to ensure contracted business aligns with occupancy goals, business mix, and guest expectations.
Maintain detailed client activity, account plans, and sales pipelines within the CRM system.
Stay informed on market trends, competitive activity, and emerging opportunities within Arizona's resort and hospitality landscape.
Build meaningful relationships with tourism organizations, chambers of commerce, CVBs, event planners, and community partners to strengthen the resort's market presence.
Perform other duties as assigned.
What Makes You Successful
We're looking for someone who brings both hospitality expertise and a passion for creating lasting business relationships.
You Are
An exceptional relationship builder who earns trust and develops long-term client partnerships.
A strategic sales professional who understands the nuances of the Arizona resort market, including seasonal demand patterns and destination travel.
Motivated by exceeding revenue goals and identifying new opportunities for growth.
Comfortable negotiating contracts while balancing profitability and exceptional guest experiences.
Organized, self-directed, and skilled at managing multiple priorities in a fast-paced environment.
A collaborative team player who works seamlessly across departments to deliver outstanding service from contract through arrival.
Preferred Experience
Two or more years of hotel or resort sales experience, with preference given to candidates from destination resorts or full-service hotels.
Experience selling corporate, group, SMERF, leisure, or negotiated business within the Arizona hospitality market.
Established relationships with Arizona businesses, meeting planners, travel professionals, or industry organizations are highly valued.
Proven success in business development, account management, prospecting, and contract negotiations.
Experience With CRM Platforms And Hotel Sales Systems Preferred.
Education
Associate's degree in Business, Hospitality, Sales & Marketing, or a related field preferred.
Equivalent combinations of education and hospitality sales experience will be considered.
Why Join Us?
Become part of a team committed to delivering exceptional guest experiences while growing one of Arizona's premier resort destinations. We offer competitive compensation, outstanding benefits, and the opportunity to make a meaningful impact in a collaborative hospitality environment.
Benefits
Medical, Dental & Vision Insurance (HSA available)
Company-paid Life Insurance and Disability Coverage
Employee Assistance Program
Supplemental Insurance Options
401(k) with Company Match
Paid Vacation and Sick Time
Employee Hotel & Resort Discounts
Career Growth and Professional Development Opportunities
Employment Requirements
Employment is contingent upon the successful completion of a background check.
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.