What are the responsibilities and job description for the Night Auditor position at The Westin Buffalo?
Compensation: $19.00 to $21.00 per hour
The opportunity
Delaware North Parks and Resorts is searching for a customer-service-focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay
$19.00 – $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will allow you to meet people from around the world and work with a supportive team focused on career development.
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Free parking
- 30% discount at Jake’s Cafe
- Discounted room rates for employees, friends, and family
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
- Run the night audit function, reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections.
- Review pending advance deposits and charges, check guests in and out of the hotel efficiently.
- Quote room rates and room package information, post charges for in-house accounts.
- Complete shift closing, drop cash and check payments, securing the bank at all times, and follow proper cash handling policies.
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
- Check and balance the daily figures, post room and tax charges on guest accounts.
- Drive a company vehicle to help with valet/shuttle parking as needed.
More about you
- Must be at least 18 years old.
- Valid drivers license with a clean driving record is required.
- No high school diploma or GED required.
- Previous experience in cash handling.
- Previous experience in a customer service environment is beneficial.
- Good communication skills; ability to communicate with guests and team members.
- Basic math skills; ability to accurately handle money and count change.
- Experience using Microsoft Excel.
Physical requirements
- Able to perform long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds.
Shift details
Overnight
Holidays
Weekends
OT as needed
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Salary : $19 - $21