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Health Information Administrator

the Watson Institute
Pittsburgh, PA Full Time
POSTED ON 11/25/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Health Information Administrator position at the Watson Institute?

Posted on November 24, 2025

The Watson Institute Friendship Academy is hiring a full-time Health Information Administrator.

Employment Type: Full-time

Location: Pittsburgh, PA

255 S. Negley Avenue | Pittsburgh, PA 15206

Responsibilities

Compliance:

  • Responsible for the development, content, organization, and maintenance of client records in accord with best practice and requirements of the PA Department of Public Welfare, Office of Mental Health (DPW), the PA Department of Education, and managed care organizations (Community Care Behavioral Health Organization (CCBHO) and Value Behavioral Health (VBH)), in collaboration with the Clinical Director
  • Copies and distributes educational and clinical information in accord with state and federal regulations regarding the release of information
  • Responsible to follow the evolution of the Health Insurance Portability and Accountability Act (HIPAA). In concert with the Program and Clinical Directors ensures compliance with that Act
  • Performs the duties of Privacy/Compliance Officer as mandated by HIPAA, which includes overseeing all ongoing activities related to the development, implementation, maintenance of, and adherence to the organization’s policies and procedures covering the privacy of, and access to, client health information in compliance with federal and state laws and the agency’s information privacy practices.
  • Lead monthly and quarterly compliance meetings.
  • Maintain confidentiality and adheres to all FERPA guidelines
  • Critical/Unusual Incident Reporting to the county, state, and managed care organizations

Manage/Oversee Of Electronic Health Record System

  • Performs duty of System Administrator through evaluation, design, testing, implementation, upgrades, support, and maintenance of electronic health care record system
  • Collaborates with Friendship Academy clinical staff/Clinical Director in workflow analysis and redesign, implementing new Credible features, as necessary, and ensuring that system functionality is fully utilized.
  • Provides oversight of system access and security, data capture, and information workflow.
  • Works consistently with Credible account manager to maintain system integrity and performance
  • Ensures that information system supports current and future needs of the organization. Works closely with information technology in transition planning including, but not limited to, testing, installation, and education of staff to produce and maintain high quality data integrity
  • Monitors daily activities to ensure compliance with federal, state, and other regulatory agency requirements and maintains a thorough understanding of the needs related to clinical documentation standards

Daily Operations

  • Software technical expert and primary resource for end-user support
  • Diagnoses problems, evaluates solutions, and communicates resolution to users and management
  • Continuously works to correct and prevent all system issues
  • Supports and empowers clinical staff to effectively utilize EHR system. Provides support and assistance to current users/new staff and ongoing education and training as needed
  • Utilizes trouble shooting and communication skills for both implementation and support for the EHR system.
  • Serves as a liaison and resource to clinical staff, senior management, billing, nurses, psychiatrists and system vendor.
  • Verifies encounter form accuracy by cross-checking with daily clinical milieu documentation to ensure compliant recordkeeping.
  • Completes and updates required educational documentation within the institution’s designated IEP management system.

Data Management

  • Collects and analyzes data for departmental needs and special projects
  • Creates, monitors, and provides weekly reports and queries of employee productivity
  • Oversees e-prescribing system, SureScripts, to ensure consistent, accurate functionality that meets the needs of nurses and doctors.
  • Create and manages tools such as instructional manuals in order to promote the effective use of system. Provides documentation and training for users when there is a system change or update.
  • Preparation for audits including DPW, CCBHO, and VBH

Training

  • Reviews HIPAA guidelines with all staff as necessary per year.
  • Training of social workers in regards to HIPAA regulations, which includes what information can be released to various agencies with and without an authorization
  • Supports Clinical Director with trainings for the staff throughout the year
  • Participates in own professional development

Other duties as assigned by the Clinical Director

Requirements

  • Bachelor’s Degree in Health Information Management, Healthcare Administration, Health Services Administration, or closely related field required
  • Related work experience is strongly preferred
  • Registered Health Information Administrator preferred but not required
  • The essential functions of the job described require the ability to exert moderate physical effort in light work, typically involving some combination of bending, stooping, squatting, reaching, kneeling, crouching and brisk walking, and which may involve lifting, carrying, pushing and/or pulling of objects and material of moderate weight (40 pounds)
  • Current Act 34, 114 and 151 clearances required
  • Pre-employment medical examination, including tuberculosis test required

Job Benefits

  • Access to Tuition Reimbursement to pursue further education and advanced degrees.
  • Qualifying employer for the Public Service Loan Forgiveness (PSLF) program
  • Ongoing professional development through continued education opportunities, training, and direct staff support
  • Excellent medical, dental, and vision coverage, and additional voluntary benefits
  • 403b retirement plan with employer contributions and match after 1 year of employment

Learn more about what it’s like to work at the Watson Institute!

Apply Now!
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