Law Firm Receptionist / Administrative Assistant

Law Firm Receptionist / Administrative Assistant

The Warnock Law Group, LLC — Fort Myers, Florida
Full-time | In person

About Our Firm

The Warnock Law Group, LLC is a law firm handling estate planning, probate, guardianship, and trust administration. We are seeking a dependable, organized Receptionist / Administrative Assistant to welcome clients, manage front desk responsibilities, and provide daily support to our attorneys and staff.

Our clients often need assistance during sensitive or difficult times. The right person will be patient, professional, and comfortable working with older adults, families, and clients who may need extra guidance.

This position involves more than answering phones. We need someone who takes ownership of assigned tasks, follows instructions carefully, and makes sure messages, documents, and deadlines reach the appropriate person promptly.

Responsibilities

• Client service: Greet clients, notify staff of their arrival, and maintain a welcoming, orderly reception area.
• Telephone coverage: Answer and route calls, take accurate messages, and promptly deliver messages to the appropriate attorney or staff member.
• Scheduling: Schedule consultations, appointments, and document signings; maintain calendars; and confirm appointments with clients.
• Client intake: Gather basic information, enter it accurately into our systems, request needed documents, and follow up on outstanding items.
• Mail handling: Open, date-stamp, scan, and route incoming mail promptly. Deliver notices and time-sensitive correspondence directly to the responsible attorney and flag any deadlines.
• File management: Save documents and correspondence in Clio and the appropriate office folders using established naming and filing procedures.
• Administrative support: Prepare routine correspondence and assist with document preparation under attorney supervision, including accurate data entry, proofreading, copying, scanning, and assembling signing packets.
• Document signings: Help prepare conference rooms and signing materials and assist with signing appointments, including serving as a witness when appropriate.
• Outgoing correspondence: Prepare outgoing mail, certified mail, and packages; retain tracking information and copies as required by office procedures.
• Office operations: Monitor supplies, coordinate replenishment, and keep shared work areas and meeting rooms ready for clients.
• Maintain client confidentiality and communicate professionally with clients, attorneys, court personnel, and other offices.

What We Are Looking For

• Dependability and punctuality. Consistent attendance and readiness to work at the scheduled start time are essential.
• Strong attention to detail. Names, dates, messages, and document information must be entered accurately.
• Organization and follow-through. You can manage several tasks, keep track of outstanding items, and complete work without repeated reminders.
• Good judgment. You recognize when something needs immediate attention and ask questions when instructions are unclear.
• Clear communication. You have a professional telephone manner and strong spelling, grammar, and writing skills.
• A cooperative attitude. You are willing to help coworkers, accept feedback, and learn established office procedures.
• Discretion and integrity. You understand the importance of protecting confidential client information.

Qualifications

• High school diploma or equivalent.
• Previous receptionist, administrative, or customer service experience preferred; law office experience is a plus.
• Proficiency with Microsoft Word, Outlook, and Adobe Acrobat, along with basic Excel skills.
• Accurate typing and comfort scanning, saving, organizing, and emailing documents.
• Ability to learn and use Clio, Clio Grow, and other office software.
• Ability to work full-time, in person, at our Fort Myers office.

How to Apply

Please submit your resume and complete the required questions.

We are looking for someone interested in becoming a reliable, long-term member of our team.

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Are you able to work full-time, Monday through Friday, during our regular office hours in Fort Myers, Florida?
• Are you proficient in Microsoft Word, Outlook, Excel, and Adobe Acrobat?
• In three to five sentences, explain why you are interested in working as a receptionist for an estate planning law firm.
• What system do you use to make sure assigned tasks are completed and nothing falls through the cracks?

Work Location: In person

Salary : $16 - $17