What are the responsibilities and job description for the Credit Analyst position at The Vollrath Company LLC?
The Credit Analyst will manage a portfolio of customer accounts to determine credit worthiness, to maximize cash flow and to mitigate the risk of bad debt.
ESSENTIAL JOB RESPONSIBILITIES
Credit Approval:
- Analyze requests for credit on assigned portfolio of domestic customers to minimize bad debt risk and maximize accounts receivable collection. Recommend changes of credit limits to credit management.
- Initiate credit investigations using credit reporting agencies, industry reports, and bank and trade references.
- Analyze financial statements. Calculate financial ratios and analyze data. Compile reports regarding finance and credit data.
- Evaluate credit information to determine credit acceptability and recommend credit line to credit management.
- Set, review, and revise credit limits.
- Determine where restrictive selling terms are necessary. Recommend change of terms to credit management.
- Review files and maintain current information on active accounts.
Collections:
- Responsible for collection activity and follow-up of assigned portfolio of domestic customers.
- Review customer files to identify, prioritize and select delinquent accounts for collection.
- Contact customers for payment of past due accounts and payment irregularities.
- Reconcile accounts and answer customer inquiries regarding balances. This may include short paid invoices, tracking information, POD’s, pricing disputes, shortages and overages to shipments, unearned cash discounts and freight costs.
- Inform sales personnel of collection problems and request their assistance when necessary.
- Secure information for presentation to Company personnel and customers to settle disputed balances.
- Refer unusual or difficult collection problems to Credit Management with recommended courses of action.
- Assist in preparing legal documents required for suit actions and bankruptcy filings. Maintain files and follow-up on bankruptcy claims and accounts placed with collection agencies and attorneys.
- Other Responsibilities:
- Some travel is involved to visit with customers or to attend credit meetings and credit educational functions.
- All other duties as assigned.
SUPERVISORY RESPONSIBILITIES/DIRECT REPORTS
- None.
TRAVEL
- Primarily office with some travel.
QUALIFICATIONS
- Minimum of 2 years’ related experience in the credit and collection field.
- PC skills with working knowledge of Microsoft Word and Excel.
- Strong ten key calculator ability.
- Degree in Business Administration is preferred with a Finance or Accounting emphasis.
- General knowledge of credit and collection practices.
- Strong verbal and written communication skills with ability to interact successfully with people at all levels.
- Must be able to organize and work independently with minimal supervision.
- Ability to maintain a high degree of accuracy in detailed work.
- Ability to handle exceptions to routine procedure.
- Ability to work under time-constrained pressures.
- Ability to work with and interpret various numbers and combinations of numbers in relationship to discount items, pricing, etc.
VOLLRATH’S CORE VALUES
Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Treat All People with Respect: Our intention is to recognize the diverse experiences, styles, and backgrounds of others, treating everyone with dignity. We aim to foster an inclusive culture where all team members can be their authentic selves and feel safe in voicing their perspectives.
Life Beyond Work: Our intention is to care for the well-being of every individual we engage with, understanding them as a whole person. We strive to keep people mentally and physically safe, sending each person home in a condition to build a fulfilling life beyond work. We encourage balance, allowing our colleagues to pursue their passions.
Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions with excitement, confidence, and psychological safety. We support each team member with resources and tools to strengthen collaboration and performance.
Commitment to Those Who Count on Us: Our intention is to drive innovation and practical solutions through understanding the needs of our coworkers, customers, owners, and communities. We are dedicated to proactively addressing those needs and delivering results.