What are the responsibilities and job description for the Retail & Liquor Store Attendant position at The Virginian Lodge?
Overview
About Midtown Sloshies & Snacks
Midtown Sloshies & Snacks, located within the historic Virginian Lodge, offers guests and locals a convenient selection of beverages, snacks, lodge merchandise, and our signature frozen Sloshies. We take pride in delivering efficient service, a welcoming atmosphere, and a consistently high standard of hospitality.
Position Summary
The Retail/Liquor Store Clerk is responsible for providing exceptional customer service while supporting the daily retail and beverage operations of the store. This position requires accuracy, professionalism, and adherence to all state liquor laws. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced environment.
Responsibilities
Guest Service
- Welcome and assist guests in a courteous and professional manner.
- Recommend products based on guest preferences, including alcoholic beverages, non-alcoholic options, snacks, and merchandise.
- Provide responsible guidance on alcohol products while maintaining compliance with all relevant regulations.
Store Operations
- Accurately operate the point-of-sale system and handle cash and card transactions.
- Restock and maintain shelves, coolers, and Sloshie machines throughout the shift.
- Prepare, pour, and package Sloshies according to established recipes and sanitary procedures.
- Maintain a clean, organized, and visually appealing store environment.
- Assist with inventory tasks, including receiving, stocking, rotating products (FIFO), and completing counts as needed.
Compliance & Safety
- Verify customer identification for all alcohol sales without exception.
- Follow TIPS guidelines, alcohol-handling protocols, and all Wyoming state liquor regulations.
- Maintain a safe environment for guests and team members and promptly report any concerns or incidents.
Qualifications
- Previous experience in retail, liquor sales, or hospitality preferred.
- Strong communication and customer service skills.
- Toast POS & cash-handling experience a plus.
- Ability to lift up to 35 pounds and stand for extended periods.
- Must be 21 years of age or older (required).
- Reliable, professional, and able to work both independently and as part of a team.
Compensation & Benefits
- Competitive hourly wage, with pooled tips where applicable.
- Employee discounts at Virginian Lodge outlets.
- Medical/Dental/Vision/401k available for full time hires
- Opportunities for cross-training and advancement within the Lodge’s F&B operations.
- Supportive, professional workplace with a dynamic guest mix.