What are the responsibilities and job description for the Intake Coordinator - Psychiatry (Onsite) position at The VIOS Clinic?
Role Overview: The Intake Coordinator in Psychiatry is responsible for managing the initial patient intake process in a growing outpatient behavioral health department.
Key Responsibilities
Key Responsibilities
- Schedule, triage, and coordinate appointments for new patients, collaborating with clinicians and families
- Screen referrals, assign cases, and support case management workflows
- Collect, verify, and input patient demographic, referral, and insurance information into EPIC
- Verify insurance coverage, obtain authorizations, and review benefits with caregivers
- Screen patient appropriateness, escalate concerns, and manage waitlists and intake forms
- Handle phone calls, respond to electronic communications, and assist with front-desk duties as needed
- Collaborate with interdisciplinary team members to support patient care goals
- Perform additional duties, including support during public health emergencies
- High School Diploma or GED
- Preferred: One year of experience in healthcare, administrative, or patient-facing roles