Human Resources Benefits Coordinator

JOB SUMMARY:

Coordinates and maintains company benefits programs. Functions as a liaison between vendors and employees and advises employees on eligibility, coverage, and other benefits matters. Compiles and maintains benefits records and documents, in addition to processing all benefit transactions. Will work closely with both the Human Resources and Safety Department. Will also be responsible for a variety of HR/Safety-related functions, performing benefit enrollments, changes, and terminations, preparing regular reports, and assisting with projects as needed.

Education:

Required: High School Diploma or equivalent

Preferred: An Associate Degree in Business or Accounting preferred; or equivalent combination of education, training, and experience.

EXPERIENCE:

Required: 1-3 years of relevant experience

Preferred: 3-5 years of relevant experience

POSITION REQUIREMENT(S): Specialized Skills/License/Certification

Required: Proficient in MS Office, ability to work well in a team environment, knowledge of HR principles and regulations, and data entry and communication skills. High degree of discretion dealing with confidential information.

Preferred: Experience with recordkeeping, benefits administration experience, bilingual (English and Spanish). Ability to work independently and experience working in a team-oriented, collaborative environment.

CORE COMPETENCIES (Essential Job Functions):

• Direct phone calls, mail, and faxes to the appropriate individuals within the department.
• Enter data and prepare regular reports for analysis.
• Maintain personnel and benefits records and practice accurate recordkeeping.
• Assist with completing periodic personnel and HR audits to ensure compliance with state and federal regulations.
• Answer general questions regarding benefits, HR, and Safety Policies, or refer questions to the appropriate individual.
• Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work.
• Greet persons entering department, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with documents and reports.
• File and retrieve documents, records, and reports in an organized manner.
• Assist with conducting research, compiling data, and preparing documents.
• Collect, sort, distribute, or prepare information, mail, email, faxes, messages, or courier deliveries.
• Coordinates administration of benefits programs for all employees, retirees, and COBRA participants.
• Enrolls new and eligible employees, processes all changes and terminations in the benefits programs in both the internal HR system and with carriers.
• Acts as liaison for employees, retirees and COBRA participants regarding unresolved issues with insurance carrier.
• Acts as liaison with payroll regarding deduction issues and coordinates corrective payment(s) with benefits participants.
• Organizes and oversees all annual and special “Open Enrollments.”
• Compiles and completes data request for internal and external audits.
• Completes special projects upon requests, and other duties may be assigned.