What are the responsibilities and job description for the Front Desk Associate position at The Village of Loon Mountain?
Company Overview
The Village of Loon Mountain is a vibrant family-friendly resort offering memorable getaways in a picturesque location. With a rich history and access to a wide range of amenities and activities, our resort provides an inviting environment for guests of all ages. Managed by a renowned hospitality company, we pride ourselves on delivering exceptional service and creating lasting memories for our visitors.
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to join our dynamic team. In this vital role, you will be the first point of contact for our guests, providing outstanding customer service while managing front desk operations. Your enthusiasm and organizational skills will ensure smooth check-in and check-out processes, answer multi-line phone systems, and support daily office management tasks. This paid position offers an exciting opportunity to be part of a friendly team dedicated to creating welcoming experiences for all visitors.
Responsibilities
- Greet guests warmly and efficiently handle check-in and check-out procedures
- Manage multi-line phone systems, directing calls professionally and courteously
- Maintain accurate records through data entry, filing, and proofreading tasks
- Provide exceptional customer support by addressing guest inquiries promptly and effectively
- Manage reservations for both timeshare owners and renters
Skills
- Strong computer literacy
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Previous office or administrative experience, preferably in hospitality
- Exceptional customer service skills with professional phone etiquette
- Familiarity with front desk operations
- Knowledge of timeshare
Join us as a Front Desk Associate to deliver warm welcomes, streamline operations, and contribute to memorable guest experiences. Your enthusiasm and professionalism will help uphold our reputation for outstanding hospitality!
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17