What are the responsibilities and job description for the System Technician position at The Vermont Country Store?
Do you take pride in building strong server infrastructure and keeping out the bad guys? Are you inquisitive and enjoy tracking tech related trends?
If so, you might be the perfect fit for our team! We're currently seeking a System Technician to join our Technology and Business Solutions team.
In this role, you’ll help maintain the technology infrastructure of the company including virtual Servers, storage systems, backup solutions, security measures, and business continuity planning and execution. Our goal is to provide exceptional service to our internal business customers by providing a powerful and stable infrastructure so that technology can be leveraged to the fullest extent in our business operations. A unique combination of technical, interpersonal, and analytical skills is needed to excel in this position. If you're adaptable, enthusiastic, and ready to make a real impact—we’d love to hear from you!
Key Responsibilities:
- Server maintenance
- Carryout backup restoration and disaster recovery plan
- Apply updates and patches
- Support security efforts
- Provide off hours and on call support
What you bring:
- 1 year of experience in a System Technician/Junior System Administrator role
- Hands-on knowledge of Active Directory, Windows Group Policy, SCCM, Virtual Server environments, backup solutions, and cloud services
- Experience with hardware and software acquisitions, and implementation projects
- Familiarity with system monitoring tools used to proactively address issues before they lead to downtime
Are you ready to?
- Contribute to strengthening our technology infrastructure through on-going system maintenance, regular system upgrades and occasional system replacements
- Help ensure a safe, secure, stable, and resilient technology infrastructure
- Have a customer focus in all aspects of your work through clear, accurate, and timely communications with stakeholders
- Help take our Vermont business to the next stage of growth!
Requirements:
- Associate’s degree in information technology, Computer Science or equivalent experience in related fields
- 1 years of IT experience supporting servers
- Ability to communicate effectively, exhibit judgment and deal constructively with staff and managers
Where We Are:
This position can work on a hybrid level in Vermont, New Hampshire, or New York. There will be time required weekly onsite in Manchester Center, VT, so a candidate is expected to be within a drivable distance to our main offices.
What You’ll Love About The Vermont Country Store
- Onsite wellness center including free wellness visits and programs
- Medical, dental, and vision insurance offered
- 401K retirement program with a 3% safe harbor contributions, potential employer matching and potential profit sharing
- Contributions to the cost of childcare
- Company paid life insurance. Short and long-term disability
- Voluntary benefits including Life Insurance, Voya (accident, hospital, and critical illness), Liberty Mutual (auto, home, life insurance, recreational toys)
- Numerous philanthropic programs including paid volunteer hours and matching charitable contributions
- Potential for quarterly bonus
- Fitness facilities at many locations
- Generous employee discount at our retail stores, Yankee Surplus, and online
- Life Navigator, Employee Assistance Program and Discount Center
- And, many more!
What we offer:
- A team-oriented culture filled with truly “good” people
- We have flexible working hours and work from home days to accommodate your personal life
- An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
- Onsite fitness facilities
- We offer a generous employee discount
- We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness, auto insurance, home insurance, recreational toys insurance
- Potential for quarterly bonus
- Numerous philanthropic programs including paid volunteer hours and matching charitable contributions
Who We Are:
The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company’s image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine’s Best Online Shops, placing ahead of Amazon, WalMart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don’t check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.
