What are the responsibilities and job description for the Customer Service Representative position at The Verdes Cannabis?
Customer Service Representative
Verdes Cannabis | New Mexico
Pay: Starting at $18.00 per hour | Part-Time and Full-Time
Grow Your Cannabis Career with Verdes
Are you friendly, dependable and passionate about helping others? Verdes Cannabis is looking for Customer Service Representatives to create welcoming and informative experiences for every client who visits our dispensaries.
Our CSRs help clients find the right products, answer questions and ensure every transaction is accurate, compliant and handled with exceptional care.
What You’ll Do
- Greet every client in a cheerful and professional manner.
- Learn about clients’ needs and make thoughtful product recommendations.
- Provide accurate information about cannabis products and New Mexico cannabis regulations.
- Process sales, online orders, returns and exchanges using LeafLogix, BioTrack and Dutchie.
- Maintain accurate client records, inventory counts and cash drawers.
- Restock products and keep the sales floor and backstock areas organized.
- Stay current on products, promotions and medicinal cannabis information.
- Work collaboratively with your team and support daily dispensary operations.
What We’re Looking For
- Exceptional customer service and communication skills.
- Cash handling and inventory experience.
- Strong organization, data entry and basic math skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Dependable, motivated and comfortable taking initiative.
- Ability to remain professional during stressful situations and changing priorities.
- Cannabis or retail experience is preferred but not required.
Position Requirements
- Must be available Monday through Sunday, including some holidays.
- Shifts may be scheduled between 8:00 am and 8:00 pm.
- Must be able to stand for 8 to 10 hours.
- Must be able to lift at least 50 pounds.
- Must be able to bend, stoop, climb and reach.
- Regular and reliable attendance is required.
Why Verdes?
At Verdes, we believe in exceeding expectations, getting better every day and taking initiative. You will join a supportive team that values integrity, clear communication and providing every client with an outstanding experience.
Benefits Include
- Paid Time Off
- Employee Assistance Program
- 401(k) with automatic enrollment
- 25% Employee Discount
- Loyalty Program with 3% cash back toward Verdes purchases
Ready to grow your cannabis career? Apply today and become part of one of New Mexico’s leading cannabis companies.
Verdes Cannabis is proud to be an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.
Pay: $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Ability to Commute:
- Santa Fe, NM 87507 (Preferred)
Work Location: In person
Salary : $18