Attendant - Prestige F & B

Position Overview

The primary responsibility of the Attendant – Prestige F & B is to provide service and other assistance to guests in the Concierge Lounge ensuring all guest needs are handled promptly in a warm and friendly manner. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

• Greet and welcome guests to the Concierge Lounge.
• Setting up and clearing up of presentations Continental Breakfast, Afternoon Tea and Evening Cocktail service.
• Serve guests and clear up tables.
• Ensure Venezia Concierge Lounge is kept clean and organized at all times by complying with hygiene regulations.
• Store food and beverages under proper conditions, e.g. temperature
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.
  
  

Additional Duties & Responsibilities

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card and any other certification or license, as required by law or policy.
• Must have prior customer service experience with food and beverage knowledge.
• Outgoing personality and enjoys servicing guests. Bi-lingual a plus.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.
  
  

Physical Requirements

Must be able to

• Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.