Desk MOA

Overview

Illinois CancerCare is seeking a detail-oriented and compassionate Medical Office Assistant – Physician Desk (Desk MOA) to support our providers and nursing staff at the Peoria clinic. Also known as a Medical Services Coordinator, this role plays a key part in ensuring smooth, accurate, and timely coordination of patient care through essential clerical and administrative support.

Pay & Benefits

• Hiring Pay Range: $16.00-$24.00 per hour (Based on experience, education, and other factors)
• Medical, dental, and vision insurance (multiple plan options)
• Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
• 401(k) retirement plan with employer contributions
• Company-paid life, short-term, and long-term disability insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Discounts through our Perks Program
  
  

Responsibilities

What You’ll Do

• Assist providers and nurses with clerical tasks related to patient care, including processing forms, letters, and patient correspondence.
• Coordinate referrals and services such as blood transfusions, home health, hospice, and medical equipment.
• Manage molecular testing orders, consents, and results tracking.
• Answer phones, send/receive faxes, and relay messages through the EMR.
• Maintain patient records and documentation in compliance with HIPAA regulations.
• Support nursing staff with administrative follow-up.
• Organize and scan paperwork for medical marijuana documentation.
• Provide general administrative support as directed by providers or nursing staff.
  
  

Qualifications

What We’re Looking For

• High school diploma or GED (required)
• Experience in a clinical medical office preferred
• Strong communication and organizational skills
• Ability to multitask and remain calm in a fast-paced, patient-centered environment
• Familiarity with EMR systems and medical terminology
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) will be offered to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.