What are the responsibilities and job description for the UPS Store Associate position at The UPS Store?
The UPS Store – Retail Sales Associate (Full-Time)
Location: Lutz, FL (near Tampa Premium Outlets)
$16–$17/hr | Full-Time | Weekend availability required (including Sundays)
Join a busy, locally owned UPS Store where no two days look the same. If you like working with people, staying on your feet, and being part of a tight-knit team, this is a great place to build retail and customer-service experience. We provide hands-on training, promote from within, and offer a supportive environment where hard work gets noticed.
What you'll do:
- Greet and assist customers with packing, shipping, printing, and Amazon returns
- Recommend the right products and services and confidently upsell where it fits
- Explain current promotions and special offers
- Keep the store clean, stocked, and organized
- Resolve customer questions and issues with a friendly, solutions-first approach
- Pitch in with teammates to keep things moving during busy periods
What we're looking for:
- 2 year of retail, customer service, or sales experience preferred
- Friendly, professional, and comfortable recommending solutions to customers
- Reliable and able to work both independently and as part of a team
- Comfortable standing for long periods and lifting up to 50 lbs
- Available weekends, including Sundays, with a flexible schedule
- High school diploma or equivalent
- Bilingual a plus
Schedule: Full-time, roughly [35–40] hours/week across a mix of opening and closing shifts. Weekend availability required.
Ready to join the team? Apply today — we're reviewing applications now.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- Are you currently employed? If so, how much notice would you need to give?
- On a scale of 1–5, how comfortable are you troubleshooting a computer, printer, or software issue on your own?
- Tell us about a time you recommended or sold something to a customer. What did you say and how did it go?
- Why do you want to work at The UPS Store specifically?
- This role requires working both Saturdays and Sundays every week. Are you available to work both days?
- This job requires lifting and moving packages up to 50 lbs and standing for long periods throughout your shift. Are you able to do this?
- Are you able to reliably commute to Lutz, FL and arrive on time for scheduled shifts?
Experience:
- Customer service & Retail: 2 years (Required)
Ability to Commute:
- Lutz, FL 33559 (Required)
Work Location: In person
Salary : $16 - $17