What are the responsibilities and job description for the The UPS Store - Customer Service Associate - Draper position at The UPS Store?
Come join The UPS Store in Draper as a Customer Service Associate. We are a family owned and operated franchise looking to add amazing part-time and full-time associates to our team. As an Associate, you will be primarily focused on customer service and being a responsible, hard-working, integral contributor to your team. We can be very flexible with your scheduling needs and create staffing plans a month in advance. If you like working in a fast-paced environment with a variety of people where there is always something to do, this could be a good fit for you. This job will require you to be on your feet for most of your shift and you will be interacting with customers the entire time and assisting them with a variety of needs. Common tasks that you may do on a typical shift may include:
- Assisting customers with Amazon Returns
- Creating new shipments (UPS, USPS) for customers
- Packing a variety of items in preparation for shipment
- Printing, Copying, Scanning, Faxing misc documents
- Coil Binding, Laminating
- Receiving and sorting mail and parcels
- Reading and responding to emails
- Assisting Customers with Tracking and Locating packages
- Answering incoming phone calls
- Lifting, moving and sorting incoming parcels and items
Store hours are Monday to Friday 8 AM to 630 PM and Saturdays 10 AM to 4 PM. We are closed on Sundays! We are looking for staff that can work late morning, afternoon and closing shifts. Saturday shifts are required. This is a great place to work - you will be part of a small team (typically 2-3 people working at a time) and you can have still have a life in the evenings!
Basic Qualifications for this Position:
- Ability to lift 50 lbs
- Working on your feet, walking, bending, lifting for most of your shift
- Basic Computer Skills
- Comfortable interacting with Customers and complete strangers
- Willing to Learn and be Teachable
- Willing to commit for at least 6 months of employment
- Good communication skills
- Comfortable working independently once trained
Paid Training is provided with web-based modules and on-the-job shadowing. A typical new hire will be trained on 95% of tasks and feel comfortable with this position after about 100 hours.
We'd love to consider you as one of our Super Associates...Apply today!
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $16
