What are the responsibilities and job description for the Store Manager position at The UPS Store?
Join Our Team as a Store Manager – Lead with Purpose
Location: Brooklyn, OH
Job Title: Store Manager
Reports to: District Manager
Status: Full Time; Exempt
We are looking for a motivated, experienced leader ready to drive store success and build a high performing team. As Store Manager, you will lead daily operations, coach your team, and deliver exceptional customer service in a fast paced, locally owned UPS Store. This is a hands-on leadership role where your ability to lead people and grow the business go hand in hand.
Why Work With Us
We offer a positive, team-oriented environment with real opportunities for professional growth. This is not a stepping stone role. It is a leadership opportunity with a compensation package that reflects it. Store Managers are empowered to take ownership of their store and contribute directly to growth, performance, and long-term success.
Total Compensation
- Pay: Up to $52,000 per year (based on experience and performance)
- Sign-On Bonus: $1,000 after successful completion of training (Certified Operator Training and Print Certification)
- Bonus Potential:
- $500 monthly bonus for meeting store sales goals
- 10 percent of quarterly net income growth
- Paid Time Off:
- 6 vacation days
- 4 sick days
- 2 mental health days
- Full Benefits Package:
- Medical, dental, and vision insurance
- Group life and AD&D insurance
- Employee assistance program (EAP)
Key Responsibilities
- Lead all day-to-day operations of the store
- Set performance goals and motivate team members
- Train and develop staff to meet customer service and operational standards
- Manage inventory, cash handling, scheduling, and related store functions
- Drive profitability through smart planning, merchandising, and cost control
- Identify opportunities to improve store performance and support business growth
- Ensure compliance with company procedures and policies
What We Are Looking For
Education and Experience
- High school diploma or GED required
- Bachelor's degree in business or a related field is a plus
- Two to five years of management experience in retail or a service-based environment
Skills and Attributes
- Strong leadership and team development abilities
- Reliable, professional, and goal oriented
- Detail focused with strong problem solving skills
- Able to interpret financial reports and drive store performance
- Comfortable working toward sales and growth targets
Requirements
- Must be able to lift up to 50 pounds
- Must be able to stand for long periods and move around the store
- Must be able to pass a background check
- Must be eligible to obtain a Notary Public commission
Additional Details
- Retail environment with occasional evenings or weekends
- Structured onboarding and operational support provided
- Opportunities for advancement within a growing franchise group
Apply Today
If you are ready to take the next step in your retail leadership career with a role that offers responsibility, real rewards, and a path forward, we want to hear from you.
Pay: From $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $52,000