What are the responsibilities and job description for the Store Associate position at The UPS Store?
Description:
The center associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, point-of-sale devices, and various computer programs. The associate expertly advises our valued customers by providing accurate information on our array of products, services, and best value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
PLEASE READ:
YOU ARE APPLYING FOR THE UPS STORE RETAIL LOCATION, NOT UPS (TRUCKS).
The associate will work the MID shift, 11:30 AM to 5:30 PM each day M-F. Please do NOT apply if you can not work these hours. This is NOT a seasonal position.
Qualifications:
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 50 pounds
Responsibilities:
- Delivers outstanding customer service to walk in customers and telephone inquiries.
- Continuously practices good listening skills with customers, UPS Store team members, and leadership.
- Takes ownership of the customer's shipping needs and offers viable solutions.
- Takes action to learn all product and service offerings, alternative solutions, and industry trends.
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
- Maintains a clean and safe working environment.
- Benefits:
- Formal Ongoing Training Program
- Formal On-the-Job Training Program
- Uniforms provided
- Weekends off
- Direct Deposit
Job Type: Part-time
Pay: From $15.00 per hour
Work Location: In person
Salary : $15