What are the responsibilities and job description for the sales associate position at The UPS Store?
Benefits:
The UPS Store in Cave Creek, AZ is looking for an enthusiastic and customer-focused Sales Associate to join our team! In this role, you'll be the face of our store — helping customers with shipping, printing, and business services every day. If you love working with people and thrive in a fast-paced retail environment, we want to hear from you!
Responsibilities:
The UPS Store is one of the most recognized and trusted names in shipping, printing, and business services, with thousands of locations serving communities across the country. Our Cave Creek location is proud to be a go-to resource for local residents and small businesses who count on us for fast, reliable, and friendly service. We foster a supportive team environment where employees are valued, trained, and set up for success.
- Employee discounts
- Health insurance
- Paid time off
The UPS Store in Cave Creek, AZ is looking for an enthusiastic and customer-focused Sales Associate to join our team! In this role, you'll be the face of our store — helping customers with shipping, printing, and business services every day. If you love working with people and thrive in a fast-paced retail environment, we want to hear from you!
Responsibilities:
- Assist customers with shipping, packaging, and delivery services including UPS, USPS, FedEx, and DHL
- Process and handle printing, copying, scanning, faxing, and document finishing requests
- Operate point-of-sale (POS) system to process transactions accurately and efficiently
- Advise customers on the best shipping options, rates, and packaging solutions
- Maintain a clean, organized, and well-stocked store environment
- Support mailbox services, notary services, and other business center offerings
- Meet and exceed customer service expectations to drive repeat business and store growth
- High school diploma or equivalent required
- Prior retail, customer service, or sales experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency; experience with Microsoft Office or printing software a plus
- Ability to multitask and stay organized in a busy retail setting
- Reliable, punctual, and a strong team player
- Must be able to lift packages up to 50 lbs as needed
The UPS Store is one of the most recognized and trusted names in shipping, printing, and business services, with thousands of locations serving communities across the country. Our Cave Creek location is proud to be a go-to resource for local residents and small businesses who count on us for fast, reliable, and friendly service. We foster a supportive team environment where employees are valued, trained, and set up for success.
Salary : $17 - $18