What are the responsibilities and job description for the Sales Associate position at The UPS Store?
Job description
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has two years of previous retail sales experience, computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who tries to learn all aspects of the business in the shortest possible time.
Responsibilities:
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment
Qualifications:
- Two years of retail/customer service experience (Preferred)
- Good communication and people skills
- Computer skills, including Microsoft Office
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 - 70 pounds
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- O Fallon, MO 63368 (Required)
Ability to Relocate:
- O Fallon, MO 63368: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
