What are the responsibilities and job description for the Retail Sales Associate position at THE UPS STORE?
Overview
We are seeking a friendly and motivated Retail Sales Associate to join our team. This role involves providing exceptional customer service, assisting with product demonstrations, and ensuring the sales floor is well-maintained. The ideal candidate will have strong communication skills, experience in retail environments such as grocery stores, and the ability to handle transactions accurately. Bilingual abilities are a plus to serve a diverse customer base. This position offers an excellent opportunity to develop sales and merchandising skills within a dynamic retail setting.
Responsibilities
- Greet customers warmly and assist them with their shopping needs
- Operate POS systems efficiently for sales transactions, cash handling, and returns
- Conduct product demos to educate customers about features and benefits
- Upsell products to maximize sales opportunities while maintaining excellent customer service
- Maintain attractive merchandise displays through merchandising and stocking
- Ensure shelves are stocked and organized according to store standards
- Provide knowledgeable assistance on store products, including grocery items when applicable
- Handle customer inquiries via phone with professional etiquette
- Assist in supervising team members when necessary, including guiding new staff or interns
- Support inventory management through stock checks and inventory replenishment
Experience
- Prior experience in retail sales or grocery store environments is preferred
- Familiarity with POS systems, cashiering, and basic retail math is essential
- Supervising experience is a plus for leadership responsibilities
- Proven ability to upsell and promote products effectively
- Excellent communication skills, including phone etiquette and bilingual capabilities, are highly desirable
- Experience with product demos, merchandising, and stock management will be advantageous
- Strong customer service orientation with the ability to handle multiple tasks efficiently
This position offers an engaging work environment where your interpersonal skills and retail knowledge will be valued. Join our team to help create a welcoming shopping experience for all customers while advancing your retail career.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Application Question(s):
- Becoming a notary public is a critical part of this position. Will you be able to pass an FBI background check to become an Alabama notary public?
- All hires are required to work weekends. Please confirm that you are available to work both Saturday and Sunday.
Education:
- High school or equivalent (Required)
License/Certification:
- Alabama driver license or ID (Required)
Ability to Commute:
- Mobile, AL 36606 (Required)
Work Location: In person
Salary : $14 - $16