Retail Sales Associate

• THE UPS STORE, the nation’s leading franchisor of business and postal services has an excellent opportunity for a sales and service associate in a fast-paced environment. The ideal candidate will have at least one year retail experience, with excellent customer service, sales and/or print skills. Must be well-organized and professional.
• Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding career with an industry leader. Computer, printing, customer service and sales skills a plus.
• We offer a competitive wage, sales incentives, supportive management, and a fun work environment.*

SUMMARY: *

• Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Become a notary public within 90 days of employment and provide notary public service for all customers. (The California Secretary of State requires a CA Department of Justice/FBI background check to become a notary).
• Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
• Deliver exceptional customer service through customer engagement and quality product delivery.
• Be knowledgeable of products and services offered and properly promote them to customers.
• Identify customer needs and offer additional services which could benefit them.
• Receive, sort and place mail in mailboxes accurately.
• Record all sales transactions completely and accurately in Point of Sale system.
• Pack contents for shipping using established procedures and products.
• Receive and prepare documents for printing.
• Operate all other software packages.
• Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
• Process and document damaged shipments, late and lost package claims.
• Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
• Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
• Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
• General housekeeping duties.
• Other duties as assigned by management and ownership.

Qualifications
- Customer service experience in a retail setting
- Proven track record in sales, with a focus on upselling and product demonstrations
- Multilingual proficiency, especially in Spanish
- Ability to handle cash transactions and operate a cash register
- Strong organizational skills and time management abilities
- Knowledge of retail math and basic math skills
- Familiarity with POS systems and technology sales
- Certification as a Notary Public is a plus

Job Type: Full-time

Pay: $20.50 - $23.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance

Application Question(s):

• Becoming a notary public is one of the first responsibilities of the sales associate position. Will you be able to pass an FBI-background check required by the State of California?
• All hires must be available to work on Saturday and Sunday. Please confirm that you can work Saturday and Sunday without restrictions. PLEASE DO NOT APPLY if you are unavailable for any reason as it is required for the position.

Education:

• High school or equivalent (Required)

License/Certification:

• CALIFORNIA driver's license or ID Card? (NOT Temporary) (Required)

Ability to Commute:

• San Francisco, CA 94158 (Required)

Work Location: In person

Salary : $21 - $24