What are the responsibilities and job description for the Retail Sales Associate position at The UPS Store?
Show Up. Earn More. Repeat.
Get a Permanent Pay Raise Every 28 Days — Just for Perfect Attendance!
That’s right — our Sales Associates can boost their pay by $0.10 per hour every pay cycle, with no cap on how high you can go. If you’re reliable, punctual, and ready to grow, we’ll reward you with real, permanent raises just for showing up on time and doing your job.
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Join Our Team as a Sales Associate – Your Next Adventure Awaits!
Location: Strongsville, North Royalton, Berea and Brooklyn stores
Job Title: Sales Associate
Reports to: Store Manager
Status: Full-Time; Non-Exempt
Are you passionate about delivering exceptional customer service, helping people find exactly what they need, and driving sales through amazing products and services? If so, we want YOU to be part of our dynamic team as a Sales Associate!
Why Work With Us?
We offer a fun and collaborative work environment where your skills and creativity shine. Whether you're assisting customers with their printing, shipping, or packaging needs, you'll be making a difference every day! With flexible hours, an opportunity to grow, and a chance to work alongside a motivated team, you'll find plenty of reasons to love your job.
Key Responsibilities:
- Engage with Customers: Greet customers, listen to their needs, and provide excellent service in a friendly and professional manner.
- Sales & Solutions: Assist with sales of products like printing, shipping, and packaging services—always offering the best solutions for our customers!
- Manage Transactions: Operate cash registers, process payments, and ensure all financial transactions are accurate.
- Exceed Store Goals: Help the team meet and exceed store performance goals through your dedication and sales skills.
- Customer Interaction: Direct customers to the right products, identify their needs, and offer tailored solutions.
- Maintaining the Store: Keep the store clean, organized, and serviceable at all times, creating a welcoming environment for both customers and team members.
- Corporate Clients: Deliver exceptional service to Corporate Retail Service (CRS) clients while promoting our products and services.
What We Are Looking For:
Education & Experience:
- High School/GED required; a Bachelor’s in Business or related field is preferred.
- 1-3 years in a sales or customer service role.
Skills:
- Exceptional customer service and communication skills.
- Strong organizational and problem-solving abilities.
- Proficient in Microsoft Office and able to learn new software systems.
- Ability to effectively manage stressful situations with a positive attitude.
- Must possess emotional maturity, good judgment, and a commitment to being trustworthy and loyal.
Physical Requirements:
- Ability to lift up to 50 pounds and stand for long periods.
- The role involves walking, bending, twisting, and occasionally going up and down stairs.
Additional Perks:
- Flexible Schedule: Enjoy flexibility with your work hours.
- Training: Comprehensive in-person and online training within the first 90 days.
- Career Growth: A stepping stone to further opportunities within the company.
- Perfect Attendance Bonus: Earn permanent pay increases just for showing up on time and being reliable! Associates who meet attendance and punctuality goals can boost their hourly wage by $0.10 every cycle—with no cap!
Working Conditions:
- Office / Retail
- Occasional evening, weekend, or nontraditional shifts required.
If you're ready to make a difference, build lasting relationships, and contribute to a growing company, apply today to become part of our team! We can't wait to meet you!
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
Job Training, Employee Discounts, Reduced or Flexible HoursSalary : $14