What are the responsibilities and job description for the Retail Associate position at The UPS Store?
Company Description The UPS Store is the nation’s largest retail network of shipping, postal, printing, and business service centers, with more than 5,500 locally owned locations across North America. Franchise locations provide consumers and small businesses with a wide range of services in one convenient place, including printing, packaging, shipping, mailbox services, moving supplies, and other in-center solutions. The UPS Store has been consistently recognized as the No. 1 Postal & Business Services franchise for over three decades and has earned awards for brand excellence and support of military veterans. The UPS Store, Inc., franchisor of U.S. locations, is a wholly owned subsidiary of UPS, offering strong brand recognition and operational support. While many locations are franchise-owned, this role supports the daily operations of a local retail center focused on dependable service and customer satisfaction.
Role Description This is a full-time, on-site Retail Associate role located in Denver, CO. The Retail Associate will assist customers with shipping, packaging, printing, mailbox services, and other in-center offerings, providing accurate information and friendly, efficient service. Responsibilities include processing transactions at the point of sale, handling cash and card payments, and preparing shipping labels and documentation. The role also involves organizing and stocking supplies, maintaining a clean and safe store environment, and monitoring inventory levels. The Retail Associate will follow company policies and procedures, use store systems and equipment, and collaborate with team members to ensure smooth daily operations and a positive customer experience.
Qualifications
Role Description This is a full-time, on-site Retail Associate role located in Denver, CO. The Retail Associate will assist customers with shipping, packaging, printing, mailbox services, and other in-center offerings, providing accurate information and friendly, efficient service. Responsibilities include processing transactions at the point of sale, handling cash and card payments, and preparing shipping labels and documentation. The role also involves organizing and stocking supplies, maintaining a clean and safe store environment, and monitoring inventory levels. The Retail Associate will follow company policies and procedures, use store systems and equipment, and collaborate with team members to ensure smooth daily operations and a positive customer experience.
Qualifications
- Candidates should possess strong Interpersonal Skills and a commitment to Customer-focused Service.
- Candidates should possess skills in Customer Experience and clear, professional Communication.
- Candidates should possess basic Inventory Management skills and attention to detail in handling products and supplies.
- Reliable attendance, time management, and the ability to work in a fast-paced retail environment.
- Basic computer literacy and comfort using point-of-sale systems and shipping/printing software.
- Ability to lift and move packages as needed, following safety guidelines.
- Previous retail, customer service, or shipping/printing experience is beneficial but not required.