What are the responsibilities and job description for the Package and shipping Handler and Customer Service associate position at The UPS Store?
A Sales Associate at The UPS Store plays a vital role in delivering exceptional customer service and ensuring efficient store operations. Key responsibilities and qualifications include:
Responsibilities:
- Customer Service: Greet customers warmly, assess their needs, and provide appropriate solutions. This includes assisting with packaging, shipping, printing, and other services.
- Product Knowledge: Stay informed about the store's products and services to effectively promote and cross-sell to customers.
- Operational Tasks: Operate equipment such as copiers, fax machines, binding and laminating tools, and point-of-sale systems proficiently.
- Mail Handling: Receive, sort, and accurately place mail in mailboxes.
- Store Maintenance: Ensure the store remains clean, organized, and well-stocked. This includes merchandising tasks like stocking shelves and maintaining product displays.
Qualifications:
- Education: High school diploma or GED is typically required.
- Experience: Prior experience in retail or customer service is preferred.
- Skills: Strong interpersonal and communication skills, both verbal and written. Proficiency with computers and familiarity with software applications like Microsoft Office.
- Physical Requirements: Ability to stand for extended periods and lift packages weighing up to 50 pounds.
This role is ideal for individuals who are detail-oriented, enjoy assisting customers, and thrive in a dynamic retail environment.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Parental leave
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $17
