What are the responsibilities and job description for the Customer Service Associate position at The UPS Store?
Hours: 20–30 hours per week, flexible schedule (7-day work week)
Position Overview
The UPS Store is looking for a friendly, reliable, and detail-oriented Part-Time Center Associate to join our team. This role is all about delivering outstanding customer service while assisting with shipping, printing, and a variety of business services. If you enjoy helping people, learning new skills, and working in a fast-paced environment, this could be the perfect fit for you.
What You’ll Do
- Provide excellent customer service to walk-in and phone customers
- Process shipments and assist customers with packaging solutions
- Operate store equipment including copiers, fax machines, laminators, and POS systems
- Coordinate, process, and review print jobs with accuracy and attention to detail
- Maintain a clean, organized, and safe workspace
- Learn and apply store procedures, products, and services quickly
- Support upselling and cross-selling of store offerings
- Complete required training programs and follow company guidelines
Qualifications
- High school diploma or GED (preferred)
- 1 year of customer service or retail experience (preferred)
- Strong communication skills (verbal, written, phone)
- Computer proficiency, including Microsoft Office; Adobe Suite a plus
- Organized, detail-oriented, and able to multitask in a fast-paced setting
- Professional appearance with a positive, helpful attitude
- Dependable with strong attendance record
- Able to lift 40 pounds unassisted
Benefits
- Uniforms provided
- Employee discounts on products and services
- Ongoing training and development opportunities
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Salary : $15 - $18