What are the responsibilities and job description for the Associate position at The UPS Store?
Company Description
With over 5,000 locally owned locations across North America, The UPS Store is the largest retail network for shipping, postal, printing, and business services. A wholly owned subsidiary of UPS, The UPS Store provides consumers and small businesses with convenient solutions, ranging from printing and packaging to mailbox services and moving supplies. Consistently recognized for excellence, it has been named the No. 1 Postal & Business Services franchise by Entrepreneur Magazine’s “Franchise 500” for 31 years. Known for supporting military veterans and entrepreneurs, The UPS Store remains a leader in retail service innovation and customer satisfaction.
Role Description
This is a part-time, on-site role for an Associate at The UPS Store, located in Dallas, GA. Associates will be responsible for assisting customers, providing exceptional service, and handling a variety of tasks such as packaging shipments, processing mail, operating printing and faxing equipment, and maintaining a clean and organized work environment. The role also includes accurately processing financial transactions and supporting customers with products and services offered in-store.
Qualifications
- Customer service and communication skills to ensure a positive experience for all customers
- Basic knowledge of operating postal and business equipment, such as printers and fax machines
- Ability to manage time effectively and multitask in a fast-paced retail environment
- Attention to detail for accurate handling of financial transactions and packaging
- Willingness to learn and follow company policies, procedures, and safety guidelines
- High school diploma or equivalent education; prior experience in retail or shipping services is a plus
