What are the responsibilities and job description for the Retail & Shipping Associate – The UPS Store – Mopac & Parmer position at The UPS Store - LAL Horizons LLC?
Retail & Shipping Associate – The UPS Store – Mopac & Parmer
Location: 12407 N Mopac Expy, Suite 250, Austin, TX 78758
Pay: $16-17/hr depending on experience, with advancement opportunities
Schedule: Full-time, 35–40 hrs/week
Employer: LAL Horizons, a locally owned franchisee of The UPS Store
About us
LAL Horizons has served Central Texas for over 15 years and runs 7 The UPS Store locations in Austin, Round Rock, and Cedar Park. Our North MoPac store serves North Austin neighbors, remote workers, and the many tech and small businesses along the MoPac corridor. We're a local team that leads with Integrity, Accountability, Self-Discipline, and Leadership, and we promote from within.
Why work with us
Pay that rewards you: $16-17/hr depending on experience, with advancement opportunities
Time off: Paid Time Off
Training: A formal on-the-job training program — no shipping or print experience needed to start
Growth: Leadership opportunities across our 7 stores
Perks: Company-paid notary certification
Schedule
Store hours: 9:00 AM–7:00 PM Mon–Fri, 9:00 AM–5:00 PM Sat, 10:00 AM–3:00 PM Sun
Saturday and Sunday availability required
What you'll do
Deliver friendly, knowledgeable service to walk-in customers and phone inquiries
Advise customers on the best shipping options and take ownership of their shipping needs
Pack, receive, and process packages for courier shipment, including Amazon and other returns
Run print, copy, binding, and laminating projects for local residents and small businesses
Sort mail for mailbox customers
Provide notary services once certified (we'll help you get certified)
Process transactions on our point-of-sale system and shipping software
Keep the store clean, organized, and safe
Other duties as assigned
What we're looking for
High school diploma or GED
Comfortable with computers; Microsoft Office or Adobe experience is a plus
Clear verbal and written communication, including basic math and spelling
Friendly, professional, and genuinely helpful
Prompt, reliable, and responsible
Able to lift 40 lbs and stand for a full shift
Available 35–40 hours per week, including weekends
Retail, customer service, shipping, or print experience preferred, not required
How to apply
Apply online today. We review applications every week.
The UPS Store locations are independently owned and operated by licensed franchisees. LAL Horizons is the employer for this role, not United Parcel Service or The UPS Store, Inc. LAL Horizons is an equal opportunity employer.
Salary : $16 - $17