What are the responsibilities and job description for the Retail Customer Service Associate – The UPS Store (Round Rock) position at The UPS Store - LAL Horizons LLC?
Location: 2541 S I H-35, Round Rock, TX 78664
Company: LAL Horizons (Authorized Franchisee of The UPS Store)
Pay: $16.00/hr Monthly Incentives
Job Type: Full-Time (No Driving Required)
ABOUT THE ROLE Join the team at The UPS Store in Round Rock! While we are a world-class brand, this location is locally owned and operated by LAL Horizons. We have proudly served the community for over 10 years and are looking for a customer-focused Associate for our store located right off I-35. If you enjoy a fast-paced environment where you can help local neighbors and small business owners, this is the place for you.
WHY WORK WITH US?
Base pay of $16/hr plus performance-based incentive programs.
Healthcare options and accrued Paid Time Off (PTO).
Paid Holidays and generous team member discounts.
Referral program and leadership opportunities across our 7 Austin-area locations.
A professional, stable work environment with NO delivery driving required.
WHAT YOU WILL DO
Provide world-class customer service to walk-in customers and phone inquiries.
Expertly advise customers on shipping options, professional printing, and document finishing.
Operate point-of-sale (POS) systems and specialized shipping/tracking software.
Assist customers with professional printing, binding, and laminating projects.
Take ownership of customer needs and offer viable solutions for shipping and logistics.
Maintain a clean, organized, and professional store environment.
QUALIFICATIONS
High school diploma or GED required.
Strong computer skills (Microsoft Office or Adobe Suites experience is a plus).
Ability to learn new software and retail processes in a short amount of time.
Prompt, reliable, and professional in appearance.
Ability to lift 40 lbs and stand for the duration of a shift.
Strong verbal and written communication skills (including basic math and spelling).
HOW TO APPLY If you are a fast learner with a genuinely helpful demeanor, we want to meet you! Apply today to join the LAL Horizons family at The UPS Store in Round Rock.
Salary : $16