What are the responsibilities and job description for the Center Associate position at The UPS Store 5688?
JOB SUMMARY:
Join our dynamic team as a Center Associate and be the friendly face that creates a welcoming environment for customers and visitors alike! In this vital role, you'll provide exceptional customer service, assist with product demonstrations, and ensure the smooth operation of daily store activities. Your energetic approach will help drive sales, support merchandising efforts, and foster a positive shopping experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop retail skills while contributing to a vibrant community-focused environment.
DUTIES:
- Greet customers warmly and provide outstanding customer service to enhance their shopping experience
- Conduct product demonstrations and upsell items to meet sales goals in a friendly, informative manner
- Take ownership of the customer's shipping problem and offer viable solutions
- Take action to learn all product and service offerings, alternate solutions, and industry trends
- Manage POS (Point of Sale) transactions accurately, including cash handling and cashiering duties
- Assist with merchandising, stocking shelves, and organizing displays to keep the store inviting and well-stocked
- Maintain excellent phone etiquette when answering inquiries or providing information to customers and team members
- Support retail sales efforts by promoting products, answering questions, and guiding customers through their purchases
- Assist in inventory management, including stock replenishment and basic retail math to ensure accurate stock levels
- Maintain a clean, safe and positive working environment
SKILLS:
- Proven experience with POS systems and cash handling procedures
- Supervising experience or leadership skills to support team operations effectively
- Strong communication skills with excellent phone etiquette and customer interaction capabilities
- Knowledge of merchandising, stocking, and retail math fundamentals
- Experience in grocery store or retail sales environments preferred
- Basic math skills necessary for cash register operations and inventory counts
- Customer service-oriented mindset with the ability to upsell products naturally
- Familiarity with grocery store operations is advantageous for understanding store flow and customer needs
This Center Associate role is perfect for motivated individuals eager to grow their retail expertise in a lively environment. If you’re passionate about delivering exceptional service, supporting team success, and engaging with customers daily, we want to hear from you!
Pay: $16.00 per hour
Work Location: In person
Salary : $16