What are the responsibilities and job description for the Sales Associate position at The UPS Store#4417?
The Center Associate is the backbone of the store. The Associate is responsible for delivering world-class customer service to all retail customers. The associate receives and processes packages for shipment, prepares files for printing, assists customers with notary service, and operates point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
- The UPS Store is a franchise that is locally owned and operated. We are not employees of United Parcel Service.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- Maintains a positive demeanor and energy while helping a high volume of customers
QUALIFICATIONS
- Prompt, reliable, and responsible
- Saturday availability a must
- Strong computer skills, including Microsoft Office and Adobe Suites
- Able to operate independently and be self-driven to complete tasks
- Excellent written and verbal communication skills
- Fluent English & Spanish speaking is a plus
- Able to lift 50 pounds
- Willing and able to work a flexible, part-time schedule that may span Monday through Saturday
BENEFITS
- Advancement opportunities, ability to grow within the company
- Daytime hours, no Sundays
- Company paid notary certification
- Paid training'
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Work Remotely
- No
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Los Angeles, CA 90045 (Required)
Work Location: In person
Salary : $18 - $20