What are the responsibilities and job description for the Customer Service Representative position at The UPS Store 1442?
Job Overview
THE UPS STORE locations in Rocklin (Sunset Blvd) and Folsom (Blue Ravine) are seeking a dynamic and energetic Customer Service Representative to join our team! In this vital role, you will be the friendly voice and helpful face for our clients, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism. Your proactive communication skills and positive attitude will help foster strong relationships, resolve inquiries efficiently, and contribute to our reputation for outstanding client service. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our customers’ experiences.
Our ideal candidate is self-driven, motivated, and hard-working.
Notary public certification is preferred and will get priority with immediate hiring!!
Applicants who already have a Notary Public Commission will receive priority consideration.
Benefits
- View your schedule in one app on your phone
- Opportunity to grow and become manager
- Part time and full time opportunities with flexibility according to your schedule needs
Responsibilities
- Processing customer transactions on a Point-of-sale device.
- Creating shipping labels for packages.
- Packing customer items for shipment.
- Completing print job requests for customers.
- Providing notary public and/or livescan fingerprinting services.
- Sorting distributing mail and packages for Mailbox customers.
- Meet individual performance goals and expectations.
Qualifications
- Friendly
- Works well with a team
- Responsible, punctual
- High school graduate or GED
- Ability to problem solve
All Applicants must have an active Notary Public Commission -or- be able to pass a California DOJ and FBI background check to obtain a Notary Public Commission and/or Livescan Fingerprint Roller Certification.
NOTARY PUBLIC CERTIFICATION is REQUIRED at this time and will get priority hiring with immediate opening available.
Financial support and/or reimbursement is available to assist new hires in obtaining Notary Public commission (if needed).
Print Service experience is a plus!
Applicants must be able to maintain open availability as the store operates seven (7) days a week.
No extended time-off requests will be accommodated during our Peak Season – Holiday period from November 1, 2025 - January 20, 2026.
We are looking forward to receiving your application. Thank you.
Job Types: Full-time, Part-time, Seasonal
Pay: $17.00 - $21.00 per hour
Expected hours: 10 – 35 per week
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
Salary : $17 - $21