What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at The Upper Chamber Inc?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist/Office Assistant to join our dynamic team. This vital role involves creating a welcoming environment for visitors and clients, managing daily office operations, and providing exceptional administrative support. The ideal candidate will be a proactive communicator with strong organizational skills, capable of handling multiple tasks efficiently while maintaining a positive attitude. This paid position offers an exciting opportunity to develop your office management skills and contribute to a professional, fast-paced environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer service skills.
- Accurately documenting and relaying phone messages from clients, professionals, and other callers.
- Going to post office and bank daily, picking up and sending out mail. Opening and distributing mail to proper staff.
- Perform clerical duties such as data entry and filing using Microsoft Office applications
- Reaching out to scheduling and coordinate appointments for clients.
- Assist with general administrative functions like photocopying, faxing, maintaining office supplies
- Provide customer support by addressing inquiries efficiently and courteously, ensuring positive client communication experiences
- Assisting with funeral trusts, taxes, and audits.
- Light office cleaning
Requirements
- Proven office experience or administrative background with strong organizational skills
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills
- Prior experience in front desk or reception roles involving multi-line phone systems and phone answering responsibilities
- Strong clerical skills including data entry, filing, proofreading, and document management
- Exceptional time management skills with the ability to prioritize tasks effectively in a fast-paced environment
- Personal assistant or office management experience is a plus for supporting various administrative needs
- Demonstrated professionalism in phone reception and client communication with good phone etiquette
This role is perfect for motivated individuals eager to grow their administrative expertise while contributing to a welcoming office atmosphere. We value proactive team players who excel at multitasking and delivering outstanding customer service every day.
Expected hours: 36.0 per week
Benefits:
- Paid time off
Work Location: In person