Instructional Programs Coordinator

Job Posting Title:

Instructional Programs Coordinator

Hiring Department:

Department of Computer Science

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

This position will support the university’s Department of Computer Science (UTCS), which boasts a top ten ranking from US News and more than 6,500 students across all programs. This places UT among the most significant intellectual hubs for computer science research and education anywhere in the world. UTCS has a close relationship with Austin’s thriving tech culture and works at the forefront of fields such as artificial intelligence, robotics, quantum computing, and cybersecurity.

Purpose

The Instructional Programs Coordinator supports the operational and administrative functions of instructional delivery across CDSO programs. Reporting to the Assistant Director of Learning & Curriculum, this role coordinates instructional staffing processes, training logistics, course readiness activities, and instructional support workflows.

This position plays a critical role in maintaining consistency, documentation, and communication across faculty, Learning Facilitators, and internal partners while supporting continuous improvement of online teaching and learning. The role emphasizes coordination, training administration, process development, and project tracking. Over time, this person is expected to develop deep familiarity with CDSO’s instructional ecosystem—course structures, tools, timelines, and best practices—and to grow into a proactive contributor to instructional quality and innovation.

Responsibilities

Instructional Staffing Administration & Retention

• Coordinate recruitment, onboarding, and appointment processes for Learning Facilitators (LFs) and instructional support staff
• Maintain documentation, timelines, and records related to instructional staffing
• Support evaluation and retention processes, including tracking assignments, performance milestones, and training completion
• Serve as a primary administrative point of contact for LFs regarding policies, expectations, and procedural questions
  
  
  

Training & Onboarding Coordination

• Coordinate and deliver instructional training and onboarding for faculty, facilitators, and staff
• Develop, maintain, and update training materials, documentation, and learning resources
• Track training participation, completion, and compliance across programs
• Schedule, facilitate, and present orientations and instructional sessions, including follow-up communications and action items
  
  
  

Course Operations & Instructional Support

Support course setup and readiness activities, including:

• Canvas course shells for each active course section
• Instructor and TA access provisioning
• Discussion boards, LTI tool configuration
• Downstream course readiness tasks (badge assignments, peer review scaffolding, module sequencing)
• Coordinate troubleshooting of instructional technology issues in collaboration with internal partners
• Assist faculty and instructional staff with procedural and scheduling questions related to course delivery
• Maintain a documented, up-to-date listing of all active courses, sections, and upcoming course additions across CDSO programs
  
  
  

Instructional Data & Reporting Support

• Assist with the collection, organization, and reporting of instructional data (e.g., surveys, engagement metrics)
• Support preparation of recurring reports using Canvas analytics, Salesforce, or related systems
• Maintain data documentation and tracking processes to support continuous improvement initiatives
  
  
  

Process Documentation & Continuous Improvement

• Develop and maintain scalable documentation for instructional workflows and training processes
• Support process improvement initiatives by identifying gaps, inefficiencies, or risks
• Assist the Assistant Director of Learning & Curriculum with project tracking and cross-functional coordination
• Actively engage with emerging best practices in instructional operations, online learning, and higher education administration to bring new ideas to the team
  
  
  

Other Duties

Perform other related duties as assigned in support of CDSO instructional operations.

Required Qualifications

• Bachelor's degree from an accredited institution
• Experience coordinating training, onboarding, or administrative processes in an educational or professional environment
• Strong organizational and project coordination skills
• Experience working with online platforms (e.g., Canvas, Zoom, LMS tools)
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and stakeholders in a fast-paced environment
  
  
  

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience in higher education or online program administration
• Familiarity with instructional support roles (e.g., TAs, facilitators, adjuncts)
• Experience with CRM, reporting, or workflow tools (e.g., Salesforce)
• Interest in online learning operations, workforce development, or program coordination
  
  
  

Salary Range

$65,000 depending on qualifications

Working Conditions

• Standard office environment.
• Repetitive use of a keyboard at a workstation.
• Occasional evening or weekend work may be required.
  
  
  

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
  
  
  

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.