What are the responsibilities and job description for the HR Assistant - Office of Human Resources - UTK position at The University of Tennessee?
Job Description
The Office of Human Resources is seeking ambitious working professionals to apply for the role of HR Assistant. This position provides key support to the Human Resources Office and is a critical part of day-to-day operations. The ideal applicant would excel at greeting employees and visitors, answering incoming phone calls, directing inquiries to the appropriate staff or resource, assisting with new hire I-9s, sorting and distributing mail, ordering supplies, keeping information organized, and providing general administrative support to the department.
Responsibilities
• Provide front-line administrative support with excellent customer service; greet visitors; provide visitor support, including answering phones and taking messages; notify staff of visitors to the office.
• Receive and direct/distribute general HR inquiries and communications (phone, email, mail, etc.).
• Provide general customer service to all customers in person or via phone/email.
• Complete all tasks related to new employee I-9s, including booking, verifications, documentation, etc.
• Provide basic information regarding job application status and troubleshooting.
• Assist visitors in completing applications for university jobs at kiosks.
• Schedule and manage internal office space reservations, and reserve external meeting & event spaces as needed.
• Open and close the office during hours of operation.
• Assist with administrative duties related to trainings, events, surveys, code or account requests, etc.
• Support HR Office Manager as needed
• Order and manage inventory of office equipment and supplies.
• Additional office tasks and projects as needed.
Qualifications
Required Qualifications
Education: High School Diploma or GED
Experience: 2 years of experience in customer service field in a professional setting with primary responsibilities of an office/clerical nature.
Knowledge, Skills, & Abilities:
o Knowledge of Microsoft Office suite specifically Excel, Word and Outlook.
o Strong customer service skills.
o Outstanding communication, interpersonal and organizational skills.
o Ability to perform tasks independently and efficiently.
o Ability to perform under strict deadlines and be self-motivated.
o Ability to collaborate effectively with campus partners and visitors.
o Ability to follow detailed instructions.
o Ability to operate with professionalism, integrity and discretion to maintain confidentiality and handle sensitive information.
Preferred Qualifications
Experience:
o Experience in a Human Resources office.
o Experience with I-9 processing.
o Experience working with sensitive documentation.
Knowledge, Skills, & Abilities:
o Knowledge of Oracle systems
Work Location
o Location: Knoxville, TN
o Onsite, Hybrid, or Remote: Onsite
Compensation and Benefits
o UT market range: MR04
o Anticipated hiring range: $40-43K
o Find more information on the UT Market Range structure here
o Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the attachments noted below:
o Resume
o Cover Letter
About The Department:
The Office of Human Resources serves as the hub for UT employees, overseeing day-to-day operations on campus, as well as the well-being and development of the UT family. The unit manages recruitment, onboarding, training, performance evaluation, employee relations, personnel data, and so much more. Additionally, HR handles benefits administration and creates a positive workplace culture by fostering collaboration and addressing employee concerns.
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
The Office of Human Resources is seeking ambitious working professionals to apply for the role of HR Assistant. This position provides key support to the Human Resources Office and is a critical part of day-to-day operations. The ideal applicant would excel at greeting employees and visitors, answering incoming phone calls, directing inquiries to the appropriate staff or resource, assisting with new hire I-9s, sorting and distributing mail, ordering supplies, keeping information organized, and providing general administrative support to the department.
Responsibilities
• Provide front-line administrative support with excellent customer service; greet visitors; provide visitor support, including answering phones and taking messages; notify staff of visitors to the office.
• Receive and direct/distribute general HR inquiries and communications (phone, email, mail, etc.).
• Provide general customer service to all customers in person or via phone/email.
• Complete all tasks related to new employee I-9s, including booking, verifications, documentation, etc.
• Provide basic information regarding job application status and troubleshooting.
• Assist visitors in completing applications for university jobs at kiosks.
• Schedule and manage internal office space reservations, and reserve external meeting & event spaces as needed.
• Open and close the office during hours of operation.
• Assist with administrative duties related to trainings, events, surveys, code or account requests, etc.
• Support HR Office Manager as needed
• Order and manage inventory of office equipment and supplies.
• Additional office tasks and projects as needed.
Qualifications
Required Qualifications
Education: High School Diploma or GED
Experience: 2 years of experience in customer service field in a professional setting with primary responsibilities of an office/clerical nature.
Knowledge, Skills, & Abilities:
o Knowledge of Microsoft Office suite specifically Excel, Word and Outlook.
o Strong customer service skills.
o Outstanding communication, interpersonal and organizational skills.
o Ability to perform tasks independently and efficiently.
o Ability to perform under strict deadlines and be self-motivated.
o Ability to collaborate effectively with campus partners and visitors.
o Ability to follow detailed instructions.
o Ability to operate with professionalism, integrity and discretion to maintain confidentiality and handle sensitive information.
Preferred Qualifications
Experience:
o Experience in a Human Resources office.
o Experience with I-9 processing.
o Experience working with sensitive documentation.
Knowledge, Skills, & Abilities:
o Knowledge of Oracle systems
Work Location
o Location: Knoxville, TN
o Onsite, Hybrid, or Remote: Onsite
Compensation and Benefits
o UT market range: MR04
o Anticipated hiring range: $40-43K
o Find more information on the UT Market Range structure here
o Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the attachments noted below:
o Resume
o Cover Letter
About The Department:
The Office of Human Resources serves as the hub for UT employees, overseeing day-to-day operations on campus, as well as the well-being and development of the UT family. The unit manages recruitment, onboarding, training, performance evaluation, employee relations, personnel data, and so much more. Additionally, HR handles benefits administration and creates a positive workplace culture by fostering collaboration and addressing employee concerns.
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
Salary : $40,000 - $43,000