Housekeeping/Transport/Linen - Support Operations Services (SOS Tech 1)

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our Caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

None • Previous healthcare experience in environmental services. Preferred. • Previous experience with Patient or Materials Transport. Preferred. • Previous experience with Linen/Laundry services. Preferred. • Previous floor care maintenance experience desired. Preferred.

• Can demonstrate effective use of computers and/or mobile devices for daily job performance activities. • Respectfully listens to viewpoints and ideas of others. • Demonstrated excellent interpersonal skills. • Ability to communicate orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind. • Practices critical thinking skills to include prioritization of duties and immediate needs/requests (Stat cleans) • Demonstrates personal accountability • Identify and utilize appropriate resources to ensure identified problems or concerns are followed through and resolved • Demonstrate knowledge of facility safety requirements. • Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the environment. • Ability to work with new caregivers in the buddy system, which includes assisting new caregivers in acclimating to the healthcare team environment AND, one of the following specialty task category: Task Category: Environmental Services (Competency) and/or [Linen] • Exposure to cleaning chemicals. Potential to exposure to cleaning and other hazardous material. • A pre-employment physical demands test must be successfully passed through Sparrow’s Employee Health Department. • The ability to perform routine inventory procedures. Task Category: EVS Specialty Services • Exposure to cleaning chemicals. Potential to exposure to cleaning and other hazardous material. • A pre-employment physical demands test must be successfully passed through Sparrow’s Employee Health Department. • Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection • Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required Task Category: Logistics Services (Competency) and/or [Transport] and/or Distribution Services • Knowledge of proper body mechanics. • A pre-employment physical demands test must be successfully passed through Sparrow’s Employee Health Department. • The physical abilities necessary to lift and transport a variety of supplies and materials; use equipment (wheelchairs, stretchers, beds, cribs, IV poles, portable oxygen tanks, etc.). • Demonstrated ability to work without direct/constant supervision. • Demonstrated verbal and written communication skills to take phone orders, record them, read labels and instructions as well as respond to customer and organizational issues/needs. • The ability to perform routine inventory procedures. • The ability to operate a variety of motorized vehicles. Task Category: Floor Care Services • Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper. • Ability to work without close supervision. • Ability to operate necessary equipment/machines.