Informatics Specialist

• Works within clinics to identify and prioritize areas of greatest need through collaboration with nurses, unit staff and clinical leaders and HCIS reporting tools.

• Guides clinical staff (providers, nursing personnel, clerical staff, and ancillary staff) with translation of clinical practice into electronic health information systems to improvement efficiencies. Tasks may include many aspects of the EHR such as creation of new orders, set-up of order sets, Smart Tools, note templates, clinical decision support, questionnaires, schedule templates, lab and imaging tasks, etc., requiring knowledge of both Epic applications and clinical workflows.

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to all situations.

• Translates clinical requirements into system design and workflow customization, data collection, and database builds.

• Guides content build and assists technical staff in the creation and customization of applications.

• Develops sample input data, and tests system changes for usability, performance, and adherence to standards. Verifies results with clinicians and IT project managers.

• Obtains and maintains Epic certification(s)

• Serves as a clinical liaison supporting communication among technical staff, clinicians, and vendors to identify and track installation issues, troubleshoot, resolve problems, and address concerns.

• Maintains documentation on assigned project requirements and design decision.

• Provides one-on-one and small group demonstrations and go-live support.

• Mentor staff and student employees in areas of expertise

• Communicates effectively with technical and non-technical staff at verbal, written and presentation level.

• Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to a variety of situations.

• Research and recommend incorporation of new functionality into clinical practice.

• Collects and analyzes user feedback and identifies revisions and enhancements.

• Mentor staff and student employees in areas of expertise

• Identifies professional development opportunities and encourages continuous learning.

• Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.

Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Pay Grade: 5A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $56,697 to commensurate

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time: 100%

Location: Hybrid with onsite work completed across the 5 Mission Cancer Blood Des Moines, IA metro locations.

Staff Type: Professional and Scientific

Type of Position: Regular

Education Requirements

Bachelor’s degree in a health-related field or an equivalent combination of education and experience.

Experience Requirements

• Typically, 3-5 years of experience (within the last 5 years) in a clinical role in a complex health care environment such as a large health care system or teaching hospital.

• Typically, 1-3 years of experience (within the last 5 years) contributing to a clinical information system implementation cycle in areas such as design, workflow analysis, build, training, implementation and support in an ambulatory or hospital setting.

• Ability to lead change in a complex healthcare environment and promote the understanding and effective use of information technology across departments.

• Experience authoring training materials and leading training sessions in a variety of formats.

• Excellent communication skills at the verbal, written and presentation level. Proven ability to communicate effectively with technical and non-technical staff.

• Proficiency with the Microsoft suite of products (such as Outlook, Teams, Word, Excel, OneNote).

• Experience working independently with a strong focus on customer service.

• Licensure as a Registered Nurse in the state of Iowa, or equivalent for clinical profession.

• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Desired Qualifications

• Clinical practice experience at an academic medical center

• Master’s level preparation or working towards master’s with clinical specialist or management coursework.

• Experience using Epic in an ambulatory or hospital setting.

• Experience translating customer requirements into system design specifications.

• Ability to assess learning needs and match to the most effective education methods.

• Professional level certification

• Previous experience providing 24x7 on-call support.

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Beth Schmidt at Beth-Schmidt@uiowa.edu