Student Services Associate I

Pay Grade/Pay Range: Minimum: $16.63 - Midpoint: $19.95 (Hourly N3)

Department/Organization: 200621 - University Registrar

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm

Note to Applicants: Position is eligible for hybrid work subject to University policy.

Job Summary: The Student Services Associate I provides administrative support to the Office of the University Registrar with particular emphasis on the use of technology in providing service to students and others. Assists with registration, student withdrawal processing, grading, transcript production and enrollment and degree verification. Maintains detailed academic records for all University of Alabama students. Provides administrative support to faculty and staff with regard to registration-related processes.

Required Minimum Qualifications: High school diploma or GED.

Skills and Knowledge: Strong organizational and planning skills. Ability to prioritize and to handle multiple tasks in a fast-paced environment. Superior verbal and written communication skills. Ability to make decisions based on careful analysis and thoughtful judgments. Ability to think creatively to develop and apply innovative and technological solutions to problems or situation. High energy level, well-honed interpersonal skills, and an ability to interpret, implement and articulate University of Alabama policies and practices. Professionalism and maturity.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.