Crisis and Consultation Specialist

Pay Grade/Pay Range:Minimum: $49,100 - Midpoint: $61,400 (Salaried E7)

Department/Organization: 840101 - Counseling Center

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; on-call rotation

Job Summary: The Crisis and Consultation Specialist provides triage, screening, same-day consultation, and crisis intervention work to enrolled University students. Provides direct counseling services. Ensures compliance with the Counseling Center Policy and Procedure Manual.

Additional Department Summary: Participates in outreach services to members of the University community as needed. Rotates on-call throughout the year for the purpose of crisis intervention services and will require some after hours work. Works with people in distress and encounters life-threatening emergencies routinely, for example: intervenes with a student who is acutely suicidal and making threats in their residential area. Maintains knowledge of and adheres to all policies and procedures as contained in the Counseling Center Policy and Procedure Manual.

Completes required training and promoting a safe, hospitable, and respectful workplace. Has personal accountability for financial reporting and responsibility for establishing, enforcing, and following internal processes and controls as outlined in UA policies and procedures.

Required Minimum Qualifications: Master’s degree or higher in counseling, psychology, or social work. Must be licensure eligible in the State of Alabama.

Skills and Knowledge: High degree of sophistication of thought and creativity. Excellent judgment, problem solving, and a thorough knowledge of the myriad factors behind the resolution of psychological problems. Excellent human relations, communication, advocacy, and mental health intervention skills. Superior time and task management skills, including the use or departmental resources to stay up to date on customer needs. Effective verbal and written communication skills. Basic computer skills such as word processing and email. Ability to work flexible and evening hours. Ability to use sound judgment and competence in managing critical incidents and communications with others. Ability to effectively interact with University community members for the purpose of program development. Demonstrated commitment to supporting all students.

Preferred Qualifications: Master’s degree in Counseling, Psychology, or Social Work and one a half (1.5) years of experience in consultation services, group therapy, teaching, outreach, student work, or case management. Related student or Graduate Assistant, intern, or student-oriented experience will be considered. To be considered student experience, it must be detailed in the employment section on the application. College or University counseling center experience.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.